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HR Operations Team Leader (Fixed Term Contract)

职位职能:
发布日期:
结束日期:
ID:
2607048747W

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HR Operations Team Leader (Fixed Term Contract)

我们做什么

Kenvue,我们意识到日常护理的非凡力量。我们以一个多世纪的传统为基础,植根于科学,是标志性品牌的品牌 - 包括您已经熟悉和喜爱的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科学是我们的热情所在;关心就是我们的才能。

我们是谁

我们的全球团队由 ~ 22,000 名才华横溢的员工组成,他们的职场文化中,每个声音都很重要,每一个贡献都受到赞赏。 我们热衷于洞察, 创新并致力于为我们的客户提供最好的产品。凭借专业知识和同理心,成为 Kenvuer 意味着每天有能力影响数百万人。我们以人为本,热切关怀,以科学赢得信任,以勇气解决——有绝佳的机会等着您!加入我们,塑造我们和您的未来。有关更多信息,请单击 here.

Role reports to:

Global Head of Operations and Enablement

位置:

Asia Pacific, Philippines, Metro Manila, Taguig

工作地点:

混合

你会做什么

This is a Fixed Term Contract for 18 Months

The HR Operations Team Leader acts as the system-of-record executor for managers who lead teams across two legally and technically separate organizations during a temporary period of organizational duplication as well as the supervisor for the other Crossover Coordinators. This role ensures that HR and administrative transactions are executed accurately and compliantly on behalf of managers who cannot act directly within the counterpart company’s systems, safeguarding process continuity, audit integrity, and employee experience throughout the transition period. The Crossover Coordinator Supervisor will be single point of contact for respective business area managers and the Crossover Coordinators, is responsible for overseeing the seamless integration of HR processes across departments, ensuring effective communication and collaboration and assist them with resolution of any employee related matters and issues, collaborates with other departments and coordinates with HR and non-HR functions for resolution within employee lifecycle. This role will manage cross-functional processes to drive organizational alignment and coordinate two way manager <-> employee support

Key Accountabilities / Responsibilities

  • Supervision of Crossover Coordinators: Supervise the activities of the Crossover coordinators to ensure that they are providing their support timely and accurately as well as being the first line of escalation for the coordinators.
  • Transaction Execution: Execute HR and administrative system support related to HR transactions and processes (Including “on behalf of cross-org managers”), ensuring each action is properly authorized, documented, and compliant before processing. This may also include support of any integration or people solutions/ people operational or HR admin activities as required.
  • Process Improvement: Implement process improvements and  cross-functional strategies to enhance workforce synergy across departments and assist managers and employees to obtain any required approvals as needed.
  • Process Navigation: Interpret manager and employee requests, identify the correct process path across two distinct organizational systems, and route transactions or cases accordingly.
  • Stakeholder Coordination: Serve as the operational link between cross-org managers and specialist teams (Compensation, Benefits, Talent, Mobility, Finance operations, IT), following up until resolution. Build strong understanding of the roles and responsibilities and the collaboration models between teams and individuals.
  • Request validation: Recognize incomplete, inconsistent, or ambiguous requests and proactively clarify with the requester before acting, ensuring transactions reflect genuine intent and comply with governance.
  • Compliance & Audit: Maintain complete, audit-ready documentation for every transaction executed under delegated authority.
  • Escalation Management: Identify cases beyond standard process and escalate to the appropriate process owner.
  • Continuous Feedback: Surface recurring process gaps or system limitations to the teams responsible for process design.

Competencies / Qualifications

  • 5 years of experience in HR Operations, HR Shared Services, or a similarly process-driven administrative function.
  • Fundamental knowledge of HR practices and end to end HR processes
  • Exceptional ability to think outside the box and connecting dots to understand the issue and its interdependencies.
  • Ability to manage multiple direct reports and prioritize for them as needed
  • Working knowledge of HRIS platforms (e.g., Workday) and case management tools (e.g., ServiceNow);
  • Strong judgment and attention to detail; able to identify when a request doesn’t align with policy or with another party’s expectations, and know what to ask.
  • Identify process gaps, process risks and opportunities for improvement and address those accordingly
  • Ability to manage a high volume of cross-functional requests with consistency and discretion. Clear communicator, able to coordinate across teams and two distinct organizational cultures. (ability to communicate across levels including senior leaders)
  • Clear written communication for case documentation and cross-company coordination
  • Trustworthy with sensitive and confidential employee data across two companies. Understanding and ability to follow basic data privacy processes

What’s in it for you

  • Competitive Benefit Package*        

  • Paid Company Holidays, Paid Vacation, Volunteer Time & More!        

  • Learning & Development Opportunities        

  • Kenvuer Impact Networks        

  • This list could vary based on location/region

       

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

       

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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