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Lead Reporting & Analytics Analyst

职位职能:
发布日期:
结束日期:
ID:
2507035858W

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Kenvue 目前正在招聘 a:

Lead Reporting & Analytics Analyst

我们做什么

Kenvue,我们意识到日常护理的非凡力量。我们以一个多世纪的传统为基础,植根于科学,是标志性品牌的品牌 - 包括您已经熟悉和喜爱的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科学是我们的热情所在;关心就是我们的才能。

我们是谁

我们的全球团队由 ~ 22,000 名才华横溢的员工组成,他们的职场文化中,每个声音都很重要,每一个贡献都受到赞赏。 我们热衷于洞察, 创新并致力于为我们的客户提供最好的产品。凭借专业知识和同理心,成为 Kenvuer 意味着每天有能力影响数百万人。我们以人为本,热切关怀,以科学赢得信任,以勇气解决——有绝佳的机会等着您!加入我们,塑造我们和您的未来。有关更多信息,请单击 here.

Role reports to:

ASSOC DIR GLOBAL TECH&BUSINESS SOLUTION

位置:

Asia Pacific, Philippines, National Capital, Paranaque

工作地点:

混合

你会做什么

Key Responsibilities

The key responsibilities include:

  • Capture reporting & analytics requirements from users ensuring appropriate prioritization.
  • Prioritize reporting & analytics workload on a day-to-day basis, ensuring requested reports and dashboards are generated timely and with quality.
  • Design, build and execute reports and dashboards.
  • Develop and own report templates and solve template issues.
  • Collaborate with Kenvue IT to resolve reporting & analytics application, system integration and automation issues.
  • Develop, automate and maintain SMART forms, reports and dashboards.
  • Author and own procedures and work instructions governing GCC Reporting & Analytics.
  • Own and contribute to GCC Reporting & Analytics-related incidences, investigations and corrective actions / preventative actions.
  • Maintain workflow dashboard metrics, ensuring the GCC reporting & analytics group is adequately staffed.
  • Enforce alignment of transactional master data to promote report standardization and consistency.
     

Qualifications

The qualifications include:

  • BA/BS in business or technology required.
  • Minimum 5 - 8 years’ experience in senior roles, leading reporting & analytics developers required.
  • 5 years’ experience in Visual Basics and Python programming required.
  • 5 years’ experience in database administration (Oracle, SQL Server and/or MySQL) required.
  • Solid understanding of data management systems or contact management systems required.
  • Experience in Generative AI required.
  • Experience supporting contact centers operations a plus.
  • Strong customer service orientation, creative and positive problem solver required.
  • Strong analytical skills with the ability to pinpoint problems in data records based on analysis required.
  • Strong leadership skills to direct individuals in the context of project related activities required.
  • Excellent written and verbal communication skills required.
  • Demonstrated critical thinking skills required.
     

Kenvue is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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