Kenvue 目前正在招聘 a：
我们做什么
在 Kenvue，我们意识到日常护理的非凡力量。我们以一个多世纪的传统为基础，植根于科学，是标志性品牌的品牌 - 包括您已经熟悉和喜爱的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科学是我们的热情所在;关心就是我们的才能。
我们是谁
我们的全球团队由 ~ 22,000 名才华横溢的员工组成，他们的职场文化中，每个声音都很重要，每一个贡献都受到赞赏。 我们热衷于洞察， 创新并致力于为我们的客户提供最好的产品。凭借专业知识和同理心，成为 Kenvuer 意味着每天有能力影响数百万人。我们以人为本，热切关怀，以科学赢得信任，以勇气解决——有绝佳的机会等着您！加入我们，塑造我们和您的未来。有关更多信息，请单击 here.
Role reports to：
Head of People Support and Knowledge位置：
Asia Pacific, Philippines, Metro Manila, Taguig工作地点：
混合你会做什么
The Experience Design Manager, Solutions Hub is responsible for leading cross-functional teams to develop innovative, human-centered employee experiences by applying industry design experience, Service Now expertise, and Knowledge Management quality standards. You will partner across functions and lead a small team to understand user needs through data analysis, create solutions, and ensure alignment with business objectives while driving continuous improvement and operational effectiveness.
Key Responsibilities:
• Lead the design and execution of foundational user experiences for our cross functional Solutions hub, and internal employee support portal.
• Elevate the Solutions Hub’s self-service offerings, integrating industry knowledge with our internal Knowledge Management practices and design standards.
• Collaborate cross-functionally with product managers, delivery teams, process owners, stakeholders, and external partners to translate business needs into intuitive design solutions and enhance solution development.
• Mentor and inspire diverse teams through all phases of the development lifecycle, fostering a culture of creativity, innovation, continuous learning, and adoption of advanced methodologies incorporating AI.
• Drive user-centric research and both develop and monitor comprehensive dashboards and business scorecards to uncover insights, monitor key performance indicators, inform strategic business decisions, and report to leadership.
• Champion the integration of emerging technologies, environmentally sustainable design practices, accessibility, and diverse perspectives to keep the Solutions Hub at the forefront of experience innovation.
• Oversee the creation of scalable design systems and establish policies and procedures that ensure consistency, efficiency, regulatory compliance, and alignment with governance.
• Collaborate with analytics lead to translate insights into design improvements.
• Drive accessibility and personalization strategies for a global user base.
• Partner with Sr. Manager to align design with knowledge governance standards.
Required Qualifications:
• Bachelor’s degree or equivalent in Design, Human-Computer Interaction, Business, or a related field
• 5-7 years of progressive experience in experience design, service operation design, or related disciplines • Proven expertise in design thinking methodologies including discovery, ideation, iteration, and prioritization
• Strong leadership skills with demonstrated success managing and motivating cross-functional teams
• Exceptional communication skills to articulate complex concepts to diverse internal and external stakeholders
• Translate user insights into actionable strategies, designs, or service improvements.
• Strong UX and service design expertise (wireframes, prototypes).
• Expertise in user-centered design methodologies, prototyping tools, and data driven decision making preferred.
• Deep knowledge of human-centered design principles combined with analytical acumen to analyze and influence decisions preferred
• Superior organizational skills with meticulous attention to detail, ensuring thorough follow-up and execution
• Demonstrated ability to innovate within fast-paced environments and adapt to evolving business needs
• Passion for leveraging research and design to solve real-world problems and enhance overall user satisfaction
• Exceptional communication and synthesis abilities to clearly articulate concepts to both technical and non-technical audiences
• Strong leadership skills with the ability to inspire creativity and foster collaboration across domains
如果您是残障人士，请查看我们的 残障人士援助页面了解如何申请便利
