Kenvue 目前正在招聘 a：
我们做什么
在 Kenvue，我们意识到日常护理的非凡力量。我们以一个多世纪的传统为基础，植根于科学，是标志性品牌的品牌 - 包括您已经熟悉和喜爱的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科学是我们的热情所在;关心就是我们的才能。
我们是谁
我们的全球团队由 ~ 22,000 名才华横溢的员工组成，他们的职场文化中，每个声音都很重要，每一个贡献都受到赞赏。 我们热衷于洞察， 创新并致力于为我们的客户提供最好的产品。凭借专业知识和同理心，成为 Kenvuer 意味着每天有能力影响数百万人。我们以人为本，热切关怀，以科学赢得信任，以勇气解决——有绝佳的机会等着您！加入我们，塑造我们和您的未来。有关更多信息，请单击 here.
Role reports to：
Product Dir Service Desk and Operations位置：
Asia Pacific, India, Karnataka, Bangalore工作地点：
混合你会做什么
The ITSM Knowledge Management Lead is accountable for defining, governing, and executing the ITSM Knowledge Management practice working with cross function stakeholders to deliver a consistant experience to the business.
This role leads the delivery of the ITSM knowledge strategy across service value streams, ensuring that knowledge enables effective value co‑creation for customers, users, and business stakeholders.
The role provides leadership to a team of knowledge management professionals and works in close partnership with service owners, practice leads, and business stakeholders to design and implement innovative solutions for the creation, organization, governance, and presentation of knowledge across all relevant ITSM and enterprise platforms.
A core responsibility of the role is to ensure that knowledge content is developed and maintained in a standardized, customer‑centric manner, across the shared HR, Procurement, and IT front‑end. This includes close collaboration with cross‑functional knowledge and experience leaders to ensure information accuracy, actionable, easily discoverable, consistent, and channel‑agnostic to support operational efficiency, self‑service, and continual improvement.
In addition, the ITSM Knowledge Management Lead is accountable for Service Catalog Management, including defining the catalog strategy, establishing governance and standards, and ensuring best practices are followed to enable clear service definitions, transparency, and effective consumption across the organization.
如果您是残障人士，请查看我们的 残障人士援助页面了解如何申请便利
