跳至内容
返回职业生涯

Requisition-to-Pay Associate

职位职能:
发布日期:
结束日期:
ID:
2507039599W

分享此职位:

Kenvue 目前正在招聘 a:

Requisition-to-Pay Associate

我们做什么

Kenvue,我们意识到日常护理的非凡力量。我们以一个多世纪的传统为基础,植根于科学,是标志性品牌的品牌 - 包括您已经熟悉和喜爱的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科学是我们的热情所在;关心就是我们的才能。

我们是谁

我们的全球团队由 ~ 22,000 名才华横溢的员工组成,他们的职场文化中,每个声音都很重要,每一个贡献都受到赞赏。 我们热衷于洞察, 创新并致力于为我们的客户提供最好的产品。凭借专业知识和同理心,成为 Kenvuer 意味着每天有能力影响数百万人。我们以人为本,热切关怀,以科学赢得信任,以勇气解决——有绝佳的机会等着您!加入我们,塑造我们和您的未来。有关更多信息,请单击 here.

Role reports to:

Requisition to Pay End to End Support Lead

位置:

Europe/Middle East/Africa, Czechia, Prague, Prague

工作地点:

混合

你会做什么

We are seeking a detail-oriented and customer-focused professional to join our team as a Requisition-to-Pay End-to-end Support Analyst. This role combines financial processing responsibilities with customer service support, ensuring timely responses to cases and assisting business requesters and suppliers with inquiries. The ideal candidate will have strong organizational skills, a high level of accuracy, and excellent communication abilities.

Key Responsibilities:

Procure-to- Pay & Accounts Payable Duties:

  • Effectively diagnose and troubleshoot issues with invoices and payments, identify the root cause of the issues, and provide appropriate solutions. Escalate complex problems to higher-level support teams when necessary, ensuring timely resolution.
  • Review and understand purchase orders contents and its connection to invoices.
  • Analyze complex customer issues, evaluate available resources, and propose creative solutions to meet employee needs
  • Reconcile accounts payable transactions and resolve discrepancies.
  • Assist in the maintenance of supplier records.
  • Support internal teams with financial documentation requests.

Contact Center Support Duties:

  • Responding to employee through phone calls, emails, and chat.
  • Assist and encourage users/employees to make effective use of self-service options, systems, products, and services to drive rapid resolution and empower customers. Educate and inform employees of the full range of services available to them, promoting self-service as an efficient and convenient way to meet their needs.
  • Communicate with customers in a clear, concise, and empathetic manner, adapting your communication style to meet the needs and preferences of each employee.
  • Utilizing digital tools, platforms, and systems to deliver exceptional customer service and navigate various online resources effectively. Utilize case management systems and telephony tools to access customer information, log interactions, and efficiently address inquiries.

What We Are Looking For

Required Qualifications:

  • 2+ years of experience in Finance, Procurement or equivalent function
  • A genuine passion for providing exceptional customer service and unwavering commitment to customer satisfaction.
  • Proven ability to analyze problems, think critically, and propose effective solutions while maintaining composure in high-pressure situations.
  • Exceptional written and verbal communication skills, exhibiting professionalism in internal and external communications
  • Multi-tasking, flexibility and adaptability
  • Proficiency in English and French (spoken and written)

Preferred Qualifications:

  • Experience in a shared services organization (e.g.  Finance, Procurement, or Accounts Payable resolutions)
  • Solid understanding of requisition-to-pay processes and contact center operations
  • Familiarity with service center technologies such as ticketing systems, workflow automation tools, and ERP platforms (e.g., SAP, ServiceNow)
  • Strong analytical skills with a focus on identifying root causes and driving process improvements
  • Knowledge of performance metrics and service level agreements (SLAs)
  • Ability to work collaboratively across cross-functional teams and communicate effectively with diverse stakeholders

What’s In It For You:

Employee Benefits:

  • 5 weeks of vacation and 3 sick days
  • Hybrid model of working / home office
  • Pension Insurance
  • Meal vouchers, Pluxee benefit cafeteria, Company products with discount
  • Language courses contribution
  • Referral award
  • Public transportation allowance
  • Bonus based on company policy

Office Facilities:

  • Nice area with restaurants with metro station 300 m from office
  • Modern office with coffee and fruits, focus rooms 

Health and Wellness Benefits:

  • On-site gym and massages
  • Global wellbeing reimbursement, long term illness contribution, Accident, Life, and disability insurance
  • Multisport card
  • Parental leave and early returning parents program

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

如果您是残障人士,请查看我们的 残障人士援助页面了解如何申请便利