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Sales Operation Manager

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发布日期:
结束日期:
ID:
2607047206W

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Kenvue 目前正在招聘 a:

Sales Operation Manager

我们做什么

Kenvue,我们意识到日常护理的非凡力量。我们以一个多世纪的传统为基础,植根于科学,是标志性品牌的品牌 - 包括您已经熟悉和喜爱的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科学是我们的热情所在;关心就是我们的才能。

我们是谁

我们的全球团队由 ~ 22,000 名才华横溢的员工组成,他们的职场文化中,每个声音都很重要,每一个贡献都受到赞赏。 我们热衷于洞察, 创新并致力于为我们的客户提供最好的产品。凭借专业知识和同理心,成为 Kenvuer 意味着每天有能力影响数百万人。我们以人为本,热切关怀,以科学赢得信任,以勇气解决——有绝佳的机会等着您!加入我们,塑造我们和您的未来。有关更多信息,请单击 here.

Role reports to:

Head of Sales Operation & Capability Development

位置:

Asia Pacific, Indonesia, Jawa, Jakarta Raya

工作地点:

混合

你会做什么

Kenvue is currently recruiting for a Sales Operations Manager. This role reports to the Head of Sales Operation & Capability Development within the Customer Development (Sales) organization and is based at our Jakarta Head Office .

Who We Are

At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, LISTERINE®, JOHNSON’S®, MYLANTA®, COMBANTRIN®, NICORETTE®, IMODIUM®, and CAREFREE®—are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers' hearts and homes.

What You Will Do

Role Summary:
The Sales Operations Executive is responsible for ensuring efficient sales operations by managing ordering, invoicing, accounts receivable, customer claims, returns, documentation, and operational reporting. This role partners closely with Sales, Finance, Logistics, and customers to optimize cash flow, ensure compliance, improve operational efficiency, and support business performance through continuous process improvement.

Key Responsibilities

  • Manage end-to-end invoicing processes, ensuring timely and accurate invoice generation and delivery.
  • Drive accounts receivable (AR) collection activities and monitor DSO performance to improve cash flow.
  • Handle customer claims, payment discrepancies, and returns while maintaining strong customer relationships.
  • Coordinate with Sales, Finance, Logistics, and Channel teams to ensure smooth billing, claim, and promotional processes.
  • Monitor operational KPIs and prepare regular reports on invoicing, collections, claims, returns, and DSO performance.
  • Ensure compliance with company policies, SOPs, and audit requirements for sales operations activities.
  • Maintain accurate documentation and ensure records are organized, secure, and audit-ready.
  • Support internal and external audits by preparing required documentation and coordinating with relevant stakeholders.
  • Establish, monitor, and review OKRs for contingent workers, providing regular performance tracking, coaching, and feedback.
  • Identify opportunities to improve operational processes through automation, digitalization, and best practices.

Qualifications

Required Qualifications

  • Bachelor's degree (S1) in Business, Accounting, Finance,or a related field.
  • Minimum 3 years of experience in Sales Operations, Commercial Operations, or a related function.
  • Strong understanding Order to Cash (O2C) works flow and administration, including customer claims and return.
  • Strong analytical skills with the ability to interpret operational and financial data.
  • Excellent stakeholder management and cross-functional collaboration skills.
  • High attention to detail with strong problem-solving and organizational abilities.

Preferred Skills

  • Strong business and commercial acumen
  • Knowledge of Order-to-Cash (O2C) processes
  • Experience in sales operations and technology-enabled solutions
  • Process improvement and continuous improvement mindset
  • Proficiency in SAP and Microsoft Office, particularly Excel
  • Strong written and verbal communication skills in English

What's In It for You

  • Competitive Benefit Package
  • Paid Company Holidays & More!
  • Learning & Development Opportunities
  • Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex.

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