Senior Customer Development Analyst

Senior Customer Development Analyst

我们做什么

在 Kenvue，我们意识到日常护理的非凡力量。我们以一个多世纪的传统为基础，植根于科学，是标志性品牌的品牌 - 包括您已经熟悉和喜爱的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科学是我们的热情所在;关心就是我们的才能。

我们是谁

我们的全球团队由 ~ 22,000 名才华横溢的员工组成，他们的职场文化中，每个声音都很重要，每一个贡献都受到赞赏。 我们热衷于洞察， 创新并致力于为我们的客户提供最好的产品。凭借专业知识和同理心，成为 Kenvuer 意味着每天有能力影响数百万人。我们以人为本，热切关怀，以科学赢得信任，以勇气解决——有绝佳的机会等着您！加入我们，塑造我们和您的未来。有关更多信息，请单击 here.

Role reports to：

Senior Customer Development Manager

位置：

North America, United States, Arkansas, Rogers

工作地点：

混合

你会做什么

The Senior Customer Development Analyst is responsible for analyzing customer data to identify trends and patterns that can inform business decisions and developing customer segmentation models to better target marketing efforts.
 

Key Responsibilities

• Analyze customer data to identify trends and patterns that can inform business decisions.
• Develop and maintain customer segmentation models to better target marketing efforts.
• Collaborate with cross-functional teams to design and implement customer development initiatives.
• Create and deliver presentations to senior leadership that communicate key insights and recommendations.
• Monitor and report on customer satisfaction metrics to identify areas for improvement.
• Perform data mining activities and analysis to identify potential marketing opportunities.
• Analyze and interpret both internal and external factors that affect sales performance
• Provide insights to sales and marketing management on sales force effectiveness.
• Troubleshoot inquiries about account alignments and performance data and provide counsel and actionable information.
• Conduct training in the effective use of data (third party and contracted), applications, and tools provided to make a difference in sales results produced
• Prepare presentations and reports to support sales conferences/meetings.
• Utilize or coordinate business systems to gather key information on sales, cost, and key activity information
• Collaborate with cross-functional teams to define, design, and ship new features.
• Stay up-to-date on industry trends and best practices in customer development and analytics.
• Stay up-to-date with emerging trends and technologies in software development.

What we are looking for

Required Qualifications

• Candidates must be legally authorized to work in the United States
• Bachelor's degree in a relevant field such as Business, Marketing, Analytics, Computer Science, or related field.
• 2-4 years of experience in a related role, with a proven track record of success.
• Strong analytical skills, with experience using tools such as Excel, SQL, and Tableau.
• Excellent communication and presentation skills, with the ability to distill complex data into clear insights.
• Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously.
   

Desired Qualifications

• Strong proficiency in data mining and analysis.
• Experience with software development methodologies such as Agile and Scrum
• Experience with version control systems such as Git.
• Experience with relational databases such as MySQL or Oracle.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.

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对您有什么好处

$90.100,00 - $127.200,00

这考虑了许多因素，包括工作地点、候选人的技能、经验、教育水平和其他与工作相关的因素

Kenvue 很自豪能成为一个机会均等的雇主。所有合格的申请人都将根据业绩获得就业考虑，不分种族、肤色、宗教、性别、性取向、性别认同、年龄、国籍或受保护的退伍军人身份，并且不会因残疾而受到歧视。