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Senior Manager Global Complaints Vigilance(CV) Systems & Trending

职位职能:
发布日期:
结束日期:
ID:
2607042919W

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Kenvue 目前正在招聘 a:

Senior Manager Global Complaints Vigilance(CV) Systems & Trending

我们做什么

Kenvue,我们意识到日常护理的非凡力量。我们以一个多世纪的传统为基础,植根于科学,是标志性品牌的品牌 - 包括您已经熟悉和喜爱的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科学是我们的热情所在;关心就是我们的才能。

我们是谁

我们的全球团队由 ~ 22,000 名才华横溢的员工组成,他们的职场文化中,每个声音都很重要,每一个贡献都受到赞赏。 我们热衷于洞察, 创新并致力于为我们的客户提供最好的产品。凭借专业知识和同理心,成为 Kenvuer 意味着每天有能力影响数百万人。我们以人为本,热切关怀,以科学赢得信任,以勇气解决——有绝佳的机会等着您!加入我们,塑造我们和您的未来。有关更多信息,请单击 here.

Role reports to:

Director Global Complaint Vigilance

位置:

North America, United States, New Jersey, Summit

工作地点:

混合

你会做什么

The Senior Manager, Global CV Systems and Trending is responsible for developing improvements to existing complaint processing systems, creating systems for compiling metrics and trending of customer complaints, interfacing with regulatory bodies, mentoring team behavior, managing staff to resolve complaints for all products, and ensuring regulatory requirements are maintained:

Key Responsibilities

  • Lead the development and implementation of global CV systems to ensure alignment with industry trends and best practices
  • Analyze market trends and emerging technologies to identify opportunities for innovation and improvement
  • Collaborate with cross-functional teams to drive continuous improvement and optimization of CV systems
  • Provide strategic guidance and direction to enhance the overall effectiveness and efficiency of CV systems
  • Stay abreast of industry developments and regulatory changes to ensure compliance and alignment with global standards
  • Lead the development and implementation of cutting-edge system technology management processes to drive business solutions
  • Conduct research to identify and implement innovative system technology and solutions
  • Oversee and execute projects to achieve objectives, track progress, and provide timely status reports to senior management
  • Manage systems to ensure a continuous supply of products and components that meet established standards and customer expectations
  • Provide adequate controls and resources across functions to meet project requirements and commitments
  • Monitor project spending to achieve objectives within the allocated budget

What we are looking for

Required Qualifications:

  • Minimum of 8 years experience in a related role, with a proven track record of success in Global CV systems management
  • University/Bachelors Degree or Equivalent in a relevant field such as Computer Science, Information Technology, or Engineering
  • Minimum of 8 years experience in the Pharmaceutical, Medical Device and/or Cosmetic product industry
  • Direct experience in designing quality systems is a must

Desired Qualifications

  • Demonstrated leadership in key enabling functions
  • Proven track record of driving business growth, development, and innovation
  • Excellent analytical skills to interpret complex business data and forecast outcomes
  • Ability to influence decision-making at senior levels within and across organizations
  • Effective leadership in navigating ambiguity, conflict, and complexity
  • Exhibit all behaviors of the Leadership Imperatives
  • Exceptional verbal and written communication skills

#LI-SR1 

对您有什么好处

本职位新员工年薪底薪范围:

$153,850.00 - $217,200.00

这考虑了许多因素,包括工作地点、候选人的技能、经验、教育水平和其他与工作相关的因素

  • 有竞争力的福利待遇**

  • 带薪公司假期, 带薪休假、志愿者时间 &更多!

  • 学习 &发展机会

  • Kenvuer Impact Networks

  • 此列表可能因位置/地区而异

注意:Kenvue 的总薪酬包括薪水、奖金(如适用)和福利。您的 Talent Access 合作伙伴将能够在招聘期间分享更多关于我们的整体薪酬产品以及相关地点的具体薪酬范围的信息。招聘流程.

Kenvue 很自豪能成为一个机会均等的雇主。所有合格的申请人都将根据业绩获得就业考虑,不分种族、肤色、宗教、性别、性取向、性别认同、年龄、国籍或受保护的退伍军人身份,并且不会因残疾而受到歧视。

如果您是残障人士,请查看我们的 残障人士援助页面了解如何申请便利