Kenvue 目前正在招聘 a：
我们做什么
在 Kenvue，我们意识到日常护理的非凡力量。我们以一个多世纪的传统为基础，植根于科学，是标志性品牌的品牌 - 包括您已经熟悉和喜爱的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科学是我们的热情所在;关心就是我们的才能。
我们是谁
我们的全球团队由 ~ 22,000 名才华横溢的员工组成，他们的职场文化中，每个声音都很重要，每一个贡献都受到赞赏。 我们热衷于洞察， 创新并致力于为我们的客户提供最好的产品。凭借专业知识和同理心，成为 Kenvuer 意味着每天有能力影响数百万人。我们以人为本，热切关怀，以科学赢得信任，以勇气解决——有绝佳的机会等着您！加入我们，塑造我们和您的未来。有关更多信息，请单击 here.
Role reports to：
ASPAC Technology Services Lead位置：
Asia Pacific, China, Shanghai, Shanghai工作地点：
混合你会做什么
What will you do
The Sr. Site Delivery Manager is responsible for the delivery of personal computing capabilities, desk-side support, collaboration tools, and core infrastructure technology services to a cluster of markets and sites. This role will be responsible for the availability, security, and performance of our technology infrastructure, ensuring approved OLAs/SLAs are met. He/she will collaborate across Technology Services (TS), Cyber, Business Unit IT (BUIT), and managed services partners to implement solutions, handle incidents, and technology demands. This role will execute strategies to ensure the delivery of agreed-upon capabilities to meet the evolving business needs. He/she will provide excellent customer service and maintain strong relationships with stakeholders. This role is also responsible for the technology health of the overall site operation, by providing in-catalogue TS capabilities efficiently and delivering in high quality to achieve great user experience (UX). Along with the peers, he/she will play a crucial role in planning and executing technology projects, in compliance with industry standards and regulations to ensure availability, security, and performance of our technology infrastructure in a scalable and consistent manner across APAC.
What we are looking for
- Bachelor’s degree or equivalent
- 8 years’ experience in managing and delivering end-to-end IT infrastructure and end-user services
- Proven experience in executing enterprise IT infrastructure projects and managing day-to-day operation
- Solid customer focus and service orientation, with a keen interest to identify areas for improvement and scalability of services/solutions
- Excellent verbal and written communication in Mandarin/English, interpersonal skills, and influencing skills, including the ability to manage communication across the organization
- Practical experience with performance metrics to measure operational performance and user experience (UX)
- Ability to lead, collaborate, and influence peers, subordinates, and management to achieve desired outcome
- Experience in vendor management/relationships, managing SLA/OLA/UX, and to deliver high-quality scalable services in a cost-efficient manner
- Proven experience to execute IT infrastructure strategy in alignment with global OKRs
- Strong analytical and problem-solving abilities
- A self-starter mindset coupled with excellent leadership and team management skills
- Well-rounded technical background and familiarity with ITIL framework and ServiceNow platform
- Act as TS Point of Contact and incident /service request escalation for IT Shared Services partner
- Equipped with a positive and “can-do” attitude, curious and always looking for opportunities to drive operational improvement
如果您是残障人士，请查看我们的 残障人士援助页面了解如何申请便利
