Artwork Process Leader

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在 Kenvue，我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎，植根於科學，是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。

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我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成，他們的職場文化中，每個聲音都很重要，每一個貢獻都受到讚賞。 我們熱衷於洞察， 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心，成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本，熱切關懷，以科學贏得信任，以勇氣解決——有絕佳的機會等著您！加入我們，塑造我們和您的未來。有關更多資訊，請按兩下 here.

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你會做什麼

The Artwork Process Leader drives strategic, digital-first, and brand-centric artwork operations across APAC—from briefing to final release. You will lead a team of Artwork Controllers, own deviation management and RCA/CAPA effectiveness, act as process guardian, enable cross-functional collaboration, and scale global initiatives regionally. You will also facilitate APAC office hours to support stakeholders on process and systems, while maintaining compliance, data integrity, and speed-to-market.

Key Responsibilities

• Program Leadership & Strategy: Act as the SPOC for artwork process, local brands and portfolio teams; provide strategic decisions jointly with the Hub Lead; lead global and regional initiatives and implement global standards across APAC.
• End-to-End Artwork Process Ownership: Attend scope meetings; ensure accurate content submission and content lock without pending decisions; prevent changes during artwork review and approval; assess vendor resource needs and SLAs based on project scope; assign Artwork Controllers; track initiation-to-approval routing and enforce strict process adherence.
• Artwork Studio & Printer Collaboration: Partner with artwork studios and printers; resolve pre-press and print-readiness issues; implement CAPA actions based on non-conformances.
• Compliance: Participate in content lock meetings to ensure accuracy and alignment.
• RCA/CAPA & Deviation Management: Lead root cause analyses with vendors across artwork design, proofreading, pre-press, and print processes; implement, verify, and sustain CAPA actions; maintain issue logs and closure timelines; manage credit memos as required.
• Continuous Improvement: Identify process inefficiencies across APAC (upstream and downstream); drive continuous improvement initiatives; escalate systemic blockers to Hub Lead; contribute insights for SteerCo presentations.
• Cross-Functional Collaboration: Join calls with Packaging, Quality, DRC & SGK; track and close action items; align on deliverables and timelines; act as intermediary between regional teams and global hub.
• Systems & Data Governance: Manage Veraciti system issues and escalate to Tech & Data; ensure data integrity, audit readiness, and SLA compliance with vendors and internal teams.
• Capability Building & Trainings: Lead and coach Artwork Controllers; identify training needs and deliver upskilling sessions; create and maintain training documentation; facilitate APAC office hours on process and systems.
• Reporting & Insights: Provide regular status updates to Artwork Hub Lead; publish performance dashboards and process insights to Hub Lead & SMEs; monitor backlog, throughput, and path-to-green plans for escalations.
• Leading KPIs

• On-Time-In-Full (OTIF) delivery for artwork projects.
• Cycle time adherence: brief-to-content-lock, studio upload, request-to-approval, and final file release.
• Accurate content submission rate.
• First-Time-Right (FTR) rate; rework % per project/brand.
• Deviation rate and rejection rate.
• RCA closure time and CAPA effectiveness.
• SLA compliance with vendors; backlog/throughput trends.
• System data quality (completeness and metadata accuracy).
• Cost avoidance/recovery via credit memos and pre-press error prevention.

What we are looking for

• Bachelor’s degree in Life Sciences, Business, Packaging Technology, or related field.
• 10+ years in labeling design, proofreading, coordination, regulatory, packaging, and project management in consumer health, pharma, or medical devices.
• Strong knowledge of global regulatory requirements for labeling and packaging.
• Proven ability to manage multiple projects and lead cross-functional teams in deadline-driven environments.
• Hands-on experience with PLM/electronic artwork systems (Agile, GLAMS, Loftware, Veraciti, Veeva).
• Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro).
• Pre-press and print know-how: CMYK, Pantone, dielines, bleed, trapping, overprint, color management.
• Skilled in proofreading tools (TVT, GlobalVision, InformCC) and regulatory content validation.
• Six Sigma Green Belt (or equivalent continuous improvement experience) & lean principles application; PMP a plus.
• Excellent communication, stakeholder management, problem-solving, and organizational skills.

Nice to Have

• Experience working with printers and printing environments.
• Familiarity with APAC market-specific regulatory nuances.
• Exposure to digital labeling, smart packaging, or artwork analytics.

Travel / Schedule

Occasional travel within APAC; flexibility for cross-time-zone global collaboration and office hours.

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