Associate Customer Strategy Manager

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在 Kenvue，我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎，植根於科學，是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。

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我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成，他們的職場文化中，每個聲音都很重要，每一個貢獻都受到讚賞。 我們熱衷於洞察， 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心，成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本，熱切關懷，以科學贏得信任，以勇氣解決——有絕佳的機會等著您！加入我們，塑造我們和您的未來。有關更多資訊，請按兩下 here.

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The Associate Customer Strategy Manager is responsible for designing and implementing complex sales strategy reports, analyzing sales data and customer insights, and identifying growth opportunities to support sales objectives. You will generate actionable recommendations and summarize findings to drive informed decision-making across the sales organization:

Key Responsibilities
 

• Develop and implement data-driven customer strategies that anticipate market trends and drive sustained business growth.

• Design, develop, and implement comprehensive sales strategy reports that address global, regional, and local business needs, ensuring alignment with organizational sales objectives.

• Collaborate cross-functionally to translate complex customer insights and sales strategies into actionable strategic initiatives, fostering alignment across teams.

• Lead the design and execution of innovative customer segmentation models to enhance personalized marketing efforts.

• Conduct in-depth analysis of sales margin, market share, and sales trends to provide actionable insights that drive strategic decision-making.

• Utilize advanced analytics to identify emerging customer needs and recommend proactive solutions.

• Evaluate customer preferences, market dynamics, and sales team performance to identify growth opportunities in existing and new markets.

• Leverage data analysis and field sales feedback to generate qualified leads and innovative sales solutions.

• Summarize complex analytical results clearly and effectively for sales teams and senior management to support strategic discussions and decision-making.

• Provide strategic recommendations based on complex data analysis to influence management decisions and provoke constructive discussions.

• Mentor junior analysts by fostering a culture of creative problem-solving and strategic thinking.

• Drive continuous improvement by integrating cutting-edge tools and methodologies into customer strategy workflows.
 

What we are looking for

Required Qualifications
 

• Bachelor’s degree or equivalent qualification in Business, Marketing, Economics, Analytics, or a related discipline with a strong analytical foundation.

• Over 4 years of relevant and progressive experience in customer strategy, sales analytics, data analysis, or related roles demonstrating strategic impact and responsibility.

• Strong analytical skills with the ability to use data-driven insights to make informed decisions.

• Proven ability to influence and align decision-makers at multiple organizational levels to achieve business objectives without direct authority.

• Exceptional communication skills.
 

Desired Qualifications
 

• Proven ability to synthesize complex data into compelling narratives that influence senior leadership decisions.

• Expertise in leveraging advanced analytics platforms and visualization tools to uncover unique customer insights.

• Exceptional communication and negotiation skills, capable of resolving complex issues and securing agreement while focusing on long-term goals.

• Recognized leadership presence with strong interpersonal skills to build trust and credibility among customers, internal teams, and business partners.

• Demonstrated aptitude for leading cross-functional projects that require creative collaboration and strategic agility.

• Expertise in consumer industry trends and cross-category knowledge to effectively support business strategies.

• Ability to act with urgency and agility to capitalize on market opportunities, ensuring rapid and effective execution of sales initiatives.

• Experience serving as a liaison between customers, sales teams, and internal support functions to promote collaboration and growth.

• Demonstrated capability to represent the company’s interests to external stakeholders while advocating for customer needs internally.

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