Customer Analytics Manager

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在 Kenvue，我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎，植根於科學，是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。

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我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成，他們的職場文化中，每個聲音都很重要，每一個貢獻都受到讚賞。 我們熱衷於洞察， 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心，成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本，熱切關懷，以科學贏得信任，以勇氣解決——有絕佳的機會等著您！加入我們，塑造我們和您的未來。有關更多資訊，請按兩下 here.

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In this pivotal role, you will spearhead the generation of actionable insights across various brands and product categories, driving profitable growth through effective collaboration with both internal stakeholders and external partners. 

As the Customer Analytics Manager, you will harness your analytical expertise to deliver insightful analyses that reveal new business opportunities. Your findings will inform strategic recommendations, fostering mutual growth for Kenvue and our retail partners. You will work closely with the Customer Development team to craft and execute robust customer business plans and achieve key business objectives.

Your responsibilities will encompass the management and optimization of critical performance indicators, including POS metrics, market share growth targets, market importance, and customer profitability. By leveraging data-driven insights, you will play a crucial role in shaping our strategic direction and ensuring the success of our collaborative initiatives

Key Responsibilities

• Develop and lead insight generation through robust analytics to accelerate growth against Walmart’s customer priorities and strategies. Provide informed recommendations on opportunities.
• Lead tools and reporting to support the Revenue Growth Management (RGM) process (re: assortment, pricing, promotional optimization) for the Customer Team.

• Scale and deploy analytical best practices across the Customer team, including best-in-class Analytic Frameworks, Storyboards and Trade Investment Analytics. Enhance and develop new Enterprise tools by integrating emerging technologies (Eg. AI) to accelerate organizational agility and capabilities.
• Be an expert at using a broad set of analytical tools (e.g. Retail Link, Nielsen MarketTrack, Customer POS, HomeScan, Numerator, Cross Outlet Facts, Spectra, Euromonitor, Kantar) while integrating data, information and research to identify business trends and opportunities, and provide strategic recommendations to drive profitable growth.
• Lead the framework of Customer Joint Business Plans building and enhancing Customer forecast and scenario planning tools.
• Deliver ongoing data reporting and ad hoc analytical requests from internal and external stakeholders.
• Demonstrate a keen knowledge and understanding of consumer, shopper and customer insights to lead the development of frameworks and metrics that uncover incrementality.

What We Are Looking For

Qualifications

Required: 

• Minimum of a University Degree is required; a concentration in business administration, finance, economics or a related field.

• Minimum of 4 years of experience and a minimum of 2+ years of experience in CPG analytics (performance analysis, multi data-sets, return on investment, customer segmentations) is highly desirable

• Deep understanding of key syndicated data (i.e. Nielsen Answers, Market Track, Homescan)

• Superior analytical and problem-solving abilities and familiarity with business information generation and analysis methods.  Proven ability to condense analysis into actionable insights.

•   Excellent interpersonal and communication skills (oral and written), including the ability to explain and simplify concepts and analytical insights to business leaders.

•  High Proficiency with MS Office applications (i.e. Excel, Powerpoint and Word)

Desired: 

• Previous experience in Brand Management, Sales or Category Management 
• Retail Link experience is an asset
• Demonstrated strength in partnering with internal/external contacts, including Retail Customers to generate mutually beneficial, long-term opportunities and influencing/negotiating positive outcomes.

What’s in it for you

• Competitive Benefit Package*

• Paid Company Holidays, Paid Vacation, Volunteer Time & More!

• Learning & Development Opportunities

• Kenvuer Impact Networks

• This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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