Customer Development Manager (North Mindanao)

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在 Kenvue，我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎，植根於科學，是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。

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我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成，他們的職場文化中，每個聲音都很重要，每一個貢獻都受到讚賞。 我們熱衷於洞察， 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心，成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本，熱切關懷，以科學贏得信任，以勇氣解決——有絕佳的機會等著您！加入我們，塑造我們和您的未來。有關更多資訊，請按兩下 here.

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你會做什麼

The Customer Development Manager is responsible for managing accounts under General Trade Direct & Wholesale for North Mindanao, particularly CDO, Zamboanga, Ozamiz and Caraga areas.  He/She will lead customer engagement with key accounts in the assigned areas and connect with stakeholders in the field to meet business objectives and key results (OKR) reviews.  He/She will review results against forecasts, adjusts business plans to ensure objectives are met, and roll out communication plan parameters and goals, ad hoc plans and contexts to all stakeholders.  He/She also monitors progress and implements corrective action when necessary, prepares periodic sales reports and reviews for management, presents changes to customer profiles and alternatives for addressing, and resolves routine problems and customer complaints. 

Key Responsibilities

• Leads in the development of the assigned Key Accounts and executing competitive and strategic programs which are effective and efficient to support the achievement of planned market and brand related sales targets
• Develops assigned Key Account specific strategies & plans as aligned with the Channel strategy and recommends appropriate execution requirements needed by the account
• Supports group key accounts in the assigned key accounts negotiations to ensure plans to be implemented, proper assortment, availability, visibility, pricing and location of products
• Ensures that products and promotional materials have prime visibility and deployed according to the agreed timeframe
• Provides good service level and introduces inventory management principles, processes and tools across all point of sale
• Conducts assigned account category analysis on volume and brand performance, competitors' activities, forecasts sales and review based on understanding customer's expansion plans, consumer/market trends, seasonality, industry performance, and brand opportunities to improve the effectiveness of key account plans
• Delivers OKR results versus targets for assortment, availability, visibility, service level and promotional execution
• Provides input to the department's budget, handles P&L for the set of customers, manages expenses to stay within budget, and working with field partners to realize agreed OKRs
• Coordinates with Third Party Agency on the accomplishment of merchandising, visibility, and promotional objectives in assigned accounts. Monitors third party execution of plans, and through accomplishment and timely submission of compliance audits.
• Provides leadership in monitoring the quality of products in the store including returns
• Regularly monitors floaters report and ensures that there are no hanging AR balances beyond the time frame. Identifies items that are part of the floaters and provide appropriate action plans by coordinating with different internal and external stakeholders

What We Are Looking For

Required Qualifications

• More than 5 years’ experience in Key Account Management, Sales or Business Development, with proven track record in driving account deals and acquisitions
• Preferably with experience in sales within CDO, Zamboanga, Caraga or Ozamiz areas (to be based in Cagayan de Oro)
• Bachelor’s degree (sales or business management is an advantage)
• Preferably with background and experience in FMCG (food or non-food categories) retail environment and distribution, with strong commercial and analytical skills
• Demonstrates leadership experience to maintain a high-quality performing team
• Strong relationship and stakeholder management with excellent communication and negotiation skills
• Must have strong communication skills and stakeholder management
• Ability to negotiate with customers and to drive process improvements amidst complexity
• Proficient in computer applications
• Good driving skills and has a valid driver's license

What’s In It For You

• Competitive Benefit Package
• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
• Learning & Development Opportunities
• Employee Resource Groups 
• Flexible Work Arrangements

Kenvue is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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