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我們做什麼
在 Kenvue,我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎,植根於科學,是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。
我們是誰
我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成,他們的職場文化中,每個聲音都很重要,每一個貢獻都受到讚賞。 我們熱衷於洞察, 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心,成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本,熱切關懷,以科學贏得信任,以勇氣解決——有絕佳的機會等著您!加入我們,塑造我們和您的未來。有關更多資訊,請按兩下 here.
Role reports to:
Business Unit Head位置:
Europe/Middle East/Africa, United Kingdom, England, High Wycombe工作地點:
混合你會做什麼
What will you do
Reporting into the Senior Customer Development Manager you will be responsible for Superdrug Beauty & Baby, having direct responsibility for the performance of that business area.
Key responsibilities include:
- Delivery of specified business targets (sales, spend and profit targets - INS, TCi, NTS, Net GP)
- Full forecasting and spend management for your category responsibilities, making accurate forecasts to your business team and Commercial Strategy & Planning contacts
- Responsible for building positive and collaborative relationships with your customers, and representing your customers’ requirements to the Kenvue business
- Building and supervising a Joint Business Plan with key retailers to ensure delivery of key metrics for the Kenvue and business partner
- Develop a solid understanding of the market and keep track of the market activity to share information regarding changes or new activity in the marketplace
- Identifies and progresses incremental growth opportunities within your business which is a fast paced and progressive landscape
- Supports business improvement projects beyond immediate role responsibilitie
Influence & Impact
- Gains stakeholders’ commitment through persistent, yet consultative, selling and leadership techniques
- Follows the negotiation process to achieve a positive agreement with the customer
- Motivates and encourages peers and others to achieve higher levels of performance
- Influences a diverse group of stakeholders, at multiple levels, to drive initiatives forward and create strategic vision
- Constructs and delivers persuasive impactful communications that garner broad support and enthusiasm
- Develops creative solutions to achieving mutual agreements, while actively managing the impact on the company
Customer Genius
- Understands and leverages Kenvue’s strategic business objectives including customer segmentation and retailer life cycle to develop a winning customer plan
- Leverages understanding of customers, including key decision makers, and the business to optimize account penetration and account management effectiveness
- Fosters customer partnerships that are relevant, compelling, and differentiated from the competition
- Has built strong, reciprocal, trusted relationships across organizational and functional boundaries
- Identifies areas of misalignment between customer and Kenvue and works to mitigate the potential negative business impact
- Viewed by customer organization and cross-functional partners as a “customer champion” and enabler of productive action
Agility
- Challenges status quo and continuously seeks business improvements
- Demonstrates the ability to view opportunities and issues from multiple perspectives to arrive at the best possible solution
- Considers both short and long-term impact of decisions and develops alternative strategies to improve flexibility of thinking
- Displays conviction to support an idea, while simultaneously recognizing when and if to acquiesce
Insights & Activation
- Translates shopper, customer insights into actionable category strategies and tactics that drive measurable results
- Builds compelling in-store excellence (ISE) recommendations, gains customer consensus and executes initiatives (i.e. NPI, joint campaigns, etc.,) to drive category and brand growth
- Understands key competitor go-to-market strategies and incorporates this information into business plans to win in the market
- Actively identifies potential execution issues and addresses these with the customers prior to activation
Business Effectiveness
- Develops, prioritises and implements business strategies based on existing and emerging market conditions
- Integrates knowledge of the business, market conditions and customer intelligence into business planning process to achieve mutually-profitable growth
- Rigorously tracks and monitors key performance indicators and adjusts business plans accordingly
- Actively incorporates relevant Healthcare Compliance Guidelines into business plans and tactics
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