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Role reports to：
Head of Supermarket位置：
Asia Pacific, Philippines, Central Visayas, Cebu工作地點：
完全遠端你會做什麼
The Customer Development Manager supervises and manages over-all account management covering areas of category development, execution excellence and financial governance, and supply chain management for our regional regional buyers of SM Markets and Robinsons Supermarkets in Visayas and Mindanao.
He/She will also meet or exceed revenue, distribution and execution objectives through on-time and 100% implementation of sales plans and strategies and development of strategic partnership with key customers.
Responsibilities:
- Supervises the development and servicing of national/key accounts to achieve business sales objectives.
- Reviews results against forecasts and adjusts business plans to ensure objectives are met.
- Communicates incentive plan parameters and goals. Rolls out ad hoc plans and contests.
- Provides input to department's budget. Manages expenses to stay within budget.
- Assigns quotas and accounts to individual sales staff.
- Monitors progress and implements corrective action when necessary. Prepares periodic sales reports for management.
- Presents changes to customer profiles and alternatives for addressing. Resolves routine problems and customer complaints.
People Management
Manages indirectly support teams (i.e., AR resolution, in-store merchandising)
Administrative
Conducts monthly review of business performance and set out cycle priorities
Manages sell-in and sell-out targets and ensures achievement of targets
Prepares and submits needed reports (among others - weekly and cut off reports, etc)
Liaises between account and head office stakeholders in meeting commitments for brand initiatives (campaigns / NPIs), Pre-QOP/LE and other ad-hoc activities
Adheres to vital business tasks: account billings processing and payment, returns processing, CRAF endorsement, customer AR collection, etc
Ensures expenditures (TP, CP and rebates) are within budget across all customers
Liaises between accounts and internal stakeholders in Finance and Supply Chain in addressing and resolving related matters
Strategic Business Building
Ensures sales activities are in compliance with all national, local and company regulations, policies and procedures
Responsible in driving MSL distribution through the right assortment mix vis-à-vis retailer clusters and branch sub-segmentation
Utilizes market trends and local insights in pushing forward MDP objectives and brand action towards competition; alongside coordination with Brand and Shopper Marketing teams
Conducts pre-business planning session to determine retail environment and customer needs, volume potential, risks and area economic potential
Prepares business plan for succeeding year
Conducts internal data analysis on channel and brand trends; drives action planning address trend gaps
Participates in Pre-QOP activities
Reviews and recommends improvement in LEPs that will capture maximum potential in terms of NPIs and merchandising campaigns
Liaises between team and Shopper and Brand Marketing in driving strategic collaboration that will advance both brand objectives and local demand/revenue generation
Drives collaboration with colleagues/fellow team members and head office stakeholders via special projects
Meets or exceeds targets (sell-in and sell-out, distribution and execution – NPIs and campaigns) through the implementation of sales and marketing activities within the expense budget
Customer Development
Establishes and maintains partnership with key customers and ensures appropriate account management, category leadership and execution excellence
Establishes and maintains contact with senior management level of key accounts
Prepares business reviews and ensures quarterly implementation
Responsible in ensuring account business plans through implementation of category day or joint business planning session happen a quarter prior to the start of new calendar year
Reviews and recommends improvement in trading term agreement – optimizing opportunities in-store (MSL, touchpoints, NPI, OSA, etc)
Leverages market leadership, which is aided by adequate category story, in driving key category agenda
Reviews market analyses to determine customer needs, volume potential, price schedules and discount rates
Champions 100% compliance in terms of MSL, OSA and execution (NPIs and merchandising campaigns)
Drive profitable and sustainable growth for the company and the account – with trade investment effectiveness at 1.0
Qualifications
With educational background in Industrial and Business Management, Marketing and Engineering.
A plus if with prior 5 years work experience handling regional buyers of SM Markets and Robinsons Supermarkets in Visayas and Mindanao
With key experiences in strategy development, external relationships, negotiations, high visibility assignments and high pressure situations or projects
Manifesting strong leadership foundation, reasoning ability and agility
With strong problem solving and data analysis skills
100% mobility as the role require periodic travel in Visayas and Mindanao as part of customer engagement and trade visits
Ideally based in Cebu or Iloilo
What’s In It For You
- Competitive Benefit Package
- Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
- Learning & Development Opportunities
- Employee Resource Groups
- Flexible Work Set up
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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