Customer Development Manager

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在 Kenvue，我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎，植根於科學，是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。

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我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成，他們的職場文化中，每個聲音都很重要，每一個貢獻都受到讚賞。 我們熱衷於洞察， 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心，成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本，熱切關懷，以科學贏得信任，以勇氣解決——有絕佳的機會等著您！加入我們，塑造我們和您的未來。有關更多資訊，請按兩下 here.

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The Customer Development Manager is accountable to execute strategies and develop tactics that align with customer strategies to deliver shipment forecast, consumption, and share goals. The manager collaborates with both internal and external partners to devise mutually profitable business plans that can be feasibly executed. The manager develops and maintains relationships at the customer level to drive growth through key category platforms and initiatives. The manager is responsible for new item execution including speed to market targets, shipment forecast and consumption goals within assigned area. The manager manages trade funds within budget and analyzes promotional spending to maximize ROI. The manager participates in special projects as assigned.

Key Responsibilities

•  Implements 4P's (product, placement, promotion and pricing) business tactics that align with brand strategies and meet customer needs.

•  Manages trade budget for assigned area including Lynx, returns, displays and other promotional efforts.

•  Achieves forecast accuracy by working with CPFR partners.

•  Troubleshoots orders, provides status to customers, and seek to resolve all logistical issues and challenges.

•  Collaborates with finance, supply chain, brand and sales strategy trade customization to align efforts and tactics with customer(s).

•  Acts in the role of primary point of contact for a category or categories with the customer and meets frequently with buyers to discuss tactical matters such as progress to goals, promotional initiatives, issues and competitive threats.

•  Executes new product launches and provides promotional materials appropriate for assigned customer(s).

•  Conducts analysis to assess effectiveness of promotional activities and strategies.

•  Monitors key metrics to measure progress to goals.

•  Utilizes syndicated and customer data to incorporate into sales plans.

•  Tailors customer-and product group-specific sales presentations to gain support for recommendations.

•  Participates in regular meetings with additional key customer decision-makers such as Sr. Buyers and Customer Business Analysts.

•  Complies with company policy and procedures at all times

Required Qualifications:

• A minimum bachelor’s degree is required.

• A minimum of 8 years business experience. With at least 5 years of experience in a consumer package goods environment in sales, sales analytics, category management, shopper marketing/insights, or related field required.

• Ability to prioritize and to effectively lead multiple projects/initiatives.

• Ability to interpret and communicate sophisticated business data.

• Ability to handle conflict and negotiate successfully.

• Strong interpersonal skills and ability to build relationships.

• Strong digital literacy, including MS Office Suite applications, sales database, and web applications is required

Preferred Qualifications:

• Prior sales experience is preferred

• Experience working with IRI/Nielsen preferred

• Experience working on a platinum customer or national account preferred

• Strong analytical background, and/or category management experience preferred.

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Kenvue 很自豪能成為一個機會均等的雇主。所有合格的申請人都將根據業績獲得就業考慮，不分種族、膚色、宗教、性別、性取向、性別認同、年齡、國籍或受保護的退伍軍人身份，並且不會因殘疾而受到歧視。