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Customer Omnichannel Manager

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ID:
2507040747W

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Customer Omnichannel Manager

我們做什麼

Kenvue,我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎,植根於科學,是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。

我們是誰

我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成,他們的職場文化中,每個聲音都很重要,每一個貢獻都受到讚賞。 我們熱衷於洞察, 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心,成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本,熱切關懷,以科學贏得信任,以勇氣解決——有絕佳的機會等著您!加入我們,塑造我們和您的未來。有關更多資訊,請按兩下 here.

Role reports to:

Customer Leader, Walmart & Omni

位置:

North America, Canada, Ontario, Markham

工作地點:

混合

你會做什麼

The Customer Omnichannel Manager for Walmart will lead transformational customer-specific Omni/eCommerce strategy development and execution, in conjunction with key internal and external partners, locally and globally. This will be achieved through thought leadership in connected commerce, advanced analytics, external landscape audits and robust external joint value partnerships. In addition, the role will be responsible for driving profitable growth through the execution of omnichannel/eCommerce fundamentals and activations, assigned investment management, and omnichannel/eCommerce analytics/insights. 

Key Responsibilities: 

  • Build strategic partnerships with dedicated retailer omnichannel/eCommerce business partners 

  • Own the development of an omnichannel/eCommerce joint business plan that reflects both Kenvue brands and retailer’s strategies and objectives to drive mutual profitable growth 

  • Close partnership with brand managers to ensure retailer activation alignment with brand strategy 

  • Execute and shape omnichannel/eCommerce strategies, fundamentals (e.g. assortment, content, promos) and programs in collaboration with Sales/Marketing/eCommerce partners and retail eCommerce partners 

  • Own, track and optimize assigned omnichannel/eCommerce investment 

  • Utilize analytics and insights to measure and optimize eCommerce strategies, fundamentals and programs, utilizing standardized digital metrics 

  • Conduct regular external omnichannel/eCommerce landscape audit to find opportunities 

  • Work with Global team to devise internal and external strategies on eCommerce and digital strategy 

Qualifications 

Education, Experience and Skills: 

  • A University degree is required, preferably in Business, Marketing, Sales or another related field.

  • Minimum of 4-6 years of dynamic sales experience (customer-facing), or a combination of Marketing and Sales; Consumer Packaged Goods experience preferred. 

  • Proficient in Microsoft Office (Excel, Powerpoint, Word) 

  • Knowledge of Nielsen – market share and/or retailer POS databases (ex: Retail Link) 

  • Proven leadership and delivery of consistently strong results 

  • A grasp of strategic marketing with experience in: digital/ brand planning / new product development/ content and campaign development with digital first approach 

  • A strong understanding of ecommerce and omni channel development in Canada 

  • Strong ability to lead through ambiguity and shape new outcomes. 

  • Strong analytical skills and the ability to pull out relevant data points to recognize trends and craft a business story 

  • Ability to collaborate and lead within a multi-disciplined team structure 

  • Strong communication and cross-functional influencing skills 

 

What’s In It For You 

  • Competitive Benefit Package 

  • Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More! 

  • Learning & Development Opportunities 

  • Employee Resource Groups  

  • Company Fleet Car 

  • Hybrid work environment  

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