Kenvue 目前正在招聘 a：
我們做什麼
在 Kenvue，我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎，植根於科學，是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。
我們是誰
我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成，他們的職場文化中，每個聲音都很重要，每一個貢獻都受到讚賞。 我們熱衷於洞察， 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心，成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本，熱切關懷，以科學贏得信任，以勇氣解決——有絕佳的機會等著您！加入我們，塑造我們和您的未來。有關更多資訊，請按兩下 here.
Role reports to：
Senior Manager Customer Service位置：
Europe/Middle East/Africa, Czechia, Prague, Prague工作地點：
完全現場你會做什麼
Kenvue is currently recruiting for:
Customer Service Specialist with Italian
This position reports to Senior Manager Customer Service and is based in Prague, Czech Republic.
Who We Are
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.
What You Will Do
The Customer Service Specialist with Italian is responsible for:
providing direct support to customers and facilitating transactional activities related to the full order management process, ensuring timely and accurate order processing, and a high standard of communication to business partners and customers.
serve as a key point of contact for internal Kenvue functions (for example Commercial and Plan Supply Chain) and external parties on any order related inquiries/complaints. These will be logged and progressed via CRM.
assessing and driving resolution of any order management issues with the relevant business partners (e.g. AR, Commercial, Plan Supply Chain, LSP).
building and maintaining good relationship with customers. Adjusting and personalizing approach towards them with a goal of excellent customer experience.
Key Responsibilities
Facilitate order management activities including:
Validating orders.
Processing quotes for products and services.
Processing customer sales orders, free goods, rush orders, and samples.
Responding to customer inquiries for new and existing orders.
Assist customers to perform simple self-service tasks.
Qualifications
What We Are Looking For
Required Qualifications
University/Bachelor’s Degree or Equivalent.
1-3 years of relevant experience.
Fluent in Italian and intermediate in English
Preferred Qualifications
Technical skills: MS Office, SAP.
Office skills: Standard office telephone, Email, Outlook.
Professional skills: Ability to make quick decisions; Perform efficiently and effectively; Deal with multi-source of information; Demonstrate proficiency in written and oral communications.
What’s In It For You
Competitive Benefit Package
Paid Company Holidays, Paid Vacation, Volunteer Time & More!
Learning & Development Opportunities
Employee Resource Groups
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
如果您是殘障人士，請查看我們的 殘障人士援助頁面瞭解如何申請便利
