Customs & Trade Operations Team Manager

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在 Kenvue，我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎，植根於科學，是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。

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我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成，他們的職場文化中，每個聲音都很重要，每一個貢獻都受到讚賞。 我們熱衷於洞察， 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心，成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本，熱切關懷，以科學贏得信任，以勇氣解決——有絕佳的機會等著您！加入我們，塑造我們和您的未來。有關更多資訊，請按兩下 here.

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你會做什麼

The Customs & Trade Operations Team Manager is responsible for overseeing the day-to-day operations of the North America (NA) Regional Customs and Trade Operations. This role demands comprehensive knowledge of customs regulations, import/export compliance, and the ability to collaborate effectively with various stakeholders, including government agencies. The manager must be capable of working independently, managing multiple priorities, and ensuring timely resolution of issues to support organizational goals.

This role plays a vital role in ensuring compliance with customs regulations and facilitating efficient trade operations. The ideal candidate will possess a blend of technical knowledge, analytical skills, and the ability to foster collaborative relationships across various departments and external partners:

Key Responsibilities

• Monitor and safeguard all NA related customs processes within the organization, ensuring compliance with all legal requirements.
• Establish strong relationships with internal planning teams to understand lead times for inbound orders and serve as the primary contact for product classification inquiries.
• Inform internal departments about new and revised customs documentation requirements to facilitate a smooth clearance process.
• Liaise with customs house brokers to ensure timely customs entry & resolution to exceptions.
• Communicate Effectively to Maintain open lines of communication with internal and external stakeholders, including FDA officers and service providers, as well as the distribution center network.
• Assist with post-entry audits and required actions (i.e., PSC), including responding to FDA Notices of Action.
• Oversee audits and investigations to ensure compliance with standards.
• Develop and maintain Standard Operating Procedures (SOPs) and Work Instructions relevant to customs and trade operations.
• Conduct risk evaluations to support trade compliance initiatives.
• Collaborate with logistics departments and global trade compliance teams to ensure seamless operations.
• Act as a lead in supporting global compliance projects and initiatives.
• Facilitate compliant import transactions for the U.S. and Canada.
• Help establish business plans and processes to address new regulations affecting imports for the U.S. and Canada.
• Manage a comprehensive database of product information to support compliance and operational needs.
• Provide reporting and analysis of import data as required.
• Development of TC Performance Management and KPI’s for internal partners, suppliers (internal & external), brokers, and carriers/forwarders.
• Lead and manage a team, providing guidance and support to ensure effective performance.

What we are looking for

Required Qualifications

• Bachelor's Degree required; MBA and/or Licensed Customs Broker (LCB) certification is a plus.
• Demonstrated experience in international trade, export management, logistics, or transport planning.
• Proven experience interacting with FDA and USDA regulations.
• Strong focus on achieving results, with a high level of personal accountability.
• Skilled in balancing urgent and important tasks efficiently through a strong ability to multitask and prioritize workload.
• Excellent written, verbal, and listening skills are essential for effective stakeholder engagement.
• Ability to thrive in a rapidly changing environment.
• Strong analytical capabilities to interpret, summarize, and present relevant data and findings.
• Meticulous approach to detail with a strong customer focus.
• Capacity to exercise sound judgment and make informed decisions.
• Ability to present in front of large groups and key stakeholders.
• Strong interpersonal and collaborative skills with the ability to work cross functionally and cross culturally between departments, external providers, and remote teams.
• Minimum intermediate-level proficiency in Excel

Desired Qualifications

• Strong proficiency with SAP, Microsoft Office, Data Analytics, and Power BI.

對您有什麼好處

這考慮了許多因素，包括工作地點、候選人的技能、經驗、教育水準和其他與工作相關的因素

Kenvue 很自豪能成為一個機會均等的雇主。所有合格的申請人都將根據業績獲得就業考慮，不分種族、膚色、宗教、性別、性取向、性別認同、年齡、國籍或受保護的退伍軍人身份，並且不會因殘疾而受到歧視。