Director Customer Strategy Skin Health

我們做什麼

在 Kenvue，我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎，植根於科學，是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。

我們是誰

我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成，他們的職場文化中，每個聲音都很重要，每一個貢獻都受到讚賞。 我們熱衷於洞察， 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心，成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本，熱切關懷，以科學贏得信任，以勇氣解決——有絕佳的機會等著您！加入我們，塑造我們和您的未來。有關更多資訊，請按兩下 here.

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你會做什麼

The Director of Customer Strategy develops customer-specific and channel activation plans based on category operating plans and customer priorities, ensuring consistent execution of 5P and category management fundamentals across brands and omnichannel retail. This role leads joint and annual business planning with strategic retailers, representing Kenvue’s interests to drive both in-store and online category growth. The Director provides marketplace insights for integrated business planning, shapes financial targets and resource allocations for customer negotiations, and influences marketing strategies with retailer and competitive insights. Responsible for leading a team, coaching talent, managing special projects, and communicating actionable data insights, this role also supports customer strategies and marketing trade priorities.

Key Responsibilities

• Collaborate with cross-functional teams to turn annual plans into national channel strategies.

• Partner with senior leaders to set targets and optimize trade funding by category and channel.

• Direct category plans, including launches and pricing, ensuring strong execution by teams and customers.

• Lead integrated business planning and align franchise and customer forecasts.

• Analyze omnichannel performance to recommend category investment opportunities or address risks.

• Support new products and retailer-specific initiatives with key customers and leadership.

• Guide the team in updating and sharing standard category strategies with field and cross-functional partners.

• Ensure retailer and online activation aligns with Kenvue standards and KPIs.

• Act as main contact for Customer Strategy leadership.

• Develop annual omnichannel plans in line with Kenvue’s three-year strategy and drive category leadership.

• Liaise between marketing and customer teams to implement best practices and new tools.

• Manage budgets to ensure profitable growth.

• Operate effectively in a fast-paced, complex environment.

• Influence stakeholders at all levels to align business plans.

• Communicate across functions, tailoring presentations for different audiences.

• Oversee project plan execution and analyze customer, shopper, and category study results.

• Deliver compelling, data-driven presentations to support business initiatives.

• Manage investments and resources for optimal outcomes.

• Identify risks, prioritize tasks, and coach team development.

What we are looking for

Required Qualifications

• A minimum of a Bachelor’s degree (minimum, four years).

• A minimum of 8 years’ experience in Consumer Sales with strong knowledge of consumer products industry, including brand strategies, competitive products, and channels.

• A minimum of 5 years of people management experience.

• Experience with financial business models, budgets, or P&L management.

• Experience with analytics, digital, and application of customer and consumer insights within a sales organization.

• Up to 25% of travel required.

Preferred Qualifications

• Leadership experience in Sales, Trade Marketing, Category Management, and Shopper Insights preferred.

• Proven track record of developing high-performing, multi-functional teams preferred.

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對您有什麼好處

這考慮了許多因素，包括工作地點、候選人的技能、經驗、教育水準和其他與工作相關的因素

Kenvue 很自豪能成為一個機會均等的雇主。所有合格的申請人都將根據業績獲得就業考慮，不分種族、膚色、宗教、性別、性取向、性別認同、年齡、國籍或受保護的退伍軍人身份，並且不會因殘疾而受到歧視。