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我們做什麼
在 Kenvue，我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎，植根於科學，是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。
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我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成，他們的職場文化中，每個聲音都很重要，每一個貢獻都受到讚賞。 我們熱衷於洞察， 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心，成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本，熱切關懷，以科學贏得信任，以勇氣解決——有絕佳的機會等著您！加入我們，塑造我們和您的未來。有關更多資訊，請按兩下 here.
Role reports to：
Enterprise Applications Lead位置：
Asia Pacific, India, Karnataka, Bangalore工作地點：
完全現場你會做什麼
Key Responsibilities
- Provide operational support for Redwood batch scheduling platform, ensuring successful execution of batch jobs and workflows.
- Monitor daily batch job processing, identify failures, and perform troubleshooting and resolution.
- Manage job scheduling, dependencies, and workflow automation within Redwood.
- Perform incident management and root cause analysis for batch failures and system issues.
- Collaborate with SAP, application, and infrastructure teams to resolve batch-related issues.
- Support job scheduling requests, modifications, and enhancements from application teams.
- Ensure SLA compliance for batch processing and issue resolution.
- Maintain documentation for batch schedules, workflows, and operational procedures.
- Assist with batch performance optimization and capacity planning.
- Support platform upgrades, patching, and configuration updates for the Redwood environment.
Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- 4–8 years of experience in batch scheduling or workload automation support.
- Hands-on experience with Redwood RunMyJobs or Redwood workload automation platform.
- Experience supporting enterprise batch processes integrated with SAP environments.
- Strong troubleshooting skills for batch failures, dependencies, and scheduling conflicts.
- Knowledge of job scheduling concepts, workflow orchestration, and automation frameworks.
- Experience working in production support environments with incident management processes.
Preferred Qualifications
- Experience with SAP batch job scheduling and integration with Redwood.
- Familiarity with Unix/Linux scripting or automation scripts.
- Knowledge of enterprise monitoring tools and IT operations processes.
- Experience working with ticketing systems such as ServiceNow.
- Understanding of ITIL processes and operational best practices.
Key Competencies
- Strong problem-solving and troubleshooting skills
- Attention to detail in batch scheduling and job monitoring
- Ability to work in a 24x7 support or on-call environment if required
- Strong communication and collaboration with cross-functional teams
- Ability to manage multiple operational priorities in a fast-paced environment
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