ITC Collection Analyst - Portuguese Language

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在 Kenvue，我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎，植根於科學，是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。

我們是誰

我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成，他們的職場文化中，每個聲音都很重要，每一個貢獻都受到讚賞。 我們熱衷於洞察， 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心，成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本，熱切關懷，以科學贏得信任，以勇氣解決——有絕佳的機會等著您！加入我們，塑造我們和您的未來。有關更多資訊，請按兩下 here.

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你會做什麼

Who we are?

At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® —are category leaders trusted by millions of consumers who use our products to improve their daily lives.  Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

What will you do?

The ITC Collection Analyst is responsible for control and monitor on collection management process to ensure that the performance will be meet with KPI, and support for regional/global project if necessary.

Key Responsibilities

• Managing the collection function and follow-up outstanding balances of customers’ accounts.
• Timely tracking, act and follow up on collections, claims, and dispute resolving process to resolution owners.
• Proactively identify, rectify and follow-up errors and resolve complex or critical process issues which go beyond AR team member’s capabilities. Supports any queries, issues or escalation raised.
• Account reconciliation, researching and resolving disputes and deductions that would otherwise delay or prevent payment of accounts receivable.
• Follow up on unidentified and unapplied cash receipt in collaboration with the cash application team /customers as per defined procedures.
• Assist in the generation and preparation of monthly/quarterly reports in local and regional level
• Develop, build, and enhance relationships with stakeholders including and not limited to customers, cash application team, commercial team, BUF, customer service team, tax, etc.
• Assist in audit and legal compliance as required both internal and external audit.
• Focus on driving stable AR management to enable to have strong cashflows.
• Has the leadership skills to take lead in the discussion of accounts handled during BS review with various stakeholders.
• Perform other work-related duties as assigned such as ad hoc requests/projects and continuous improvement activities. 

Required Qualifications

• Excellent command of Portuguese ( spoken and written) at native-level fluency and also fluency in English
• Bachelor’s Degree of Accountancy or any business course
• Should have at least minimum of 2-3 years professional work experience in AR Collections preferably in a large multinational corporation or BPO company.
• Excellent communication skills both oral and written with good communication skills with various stakeholders.
• Proficient in Microsoft Office Excel, Powerpoint and ERP SAP System.
• Should have continuous improvement mindset.
• Prioritization skill and task management
• Strong analytical skills with problem solving skills to manage with difficult situations using own judgment and sense of initiative.
• Flexible, hardworking, team-player and can work under pressure and with minimum supervision.
• Strong time management and commitment
• Has leadership skills and has critical thinking.

What’s in it for you?

• Competitive Benefit Package
• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
• Learning & Development Opportunities
• Employee Resource Groups 
• This list could vary based on location/region

Kenvue is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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