Lead Analyst, Benefits Solutions

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在 Kenvue，我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎，植根於科學，是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。

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我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成，他們的職場文化中，每個聲音都很重要，每一個貢獻都受到讚賞。 我們熱衷於洞察， 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心，成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本，熱切關懷，以科學贏得信任，以勇氣解決——有絕佳的機會等著您！加入我們，塑造我們和您的未來。有關更多資訊，請按兩下 here.

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Kenvue is currently recruiting for:

Lead Analyst, Benefits Operations

This position reports into Benefits Lead, ASPAC based in Paranaque, Philippines.

Who We Are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information click here.

Position Title: Lead Analyst, Benefits Operations

Region: ASPAC

Position Overview:

We are seeking a proactive and detail-oriented Benefits Operations Specialist to join our dynamic Benefits Operations team in the Asia Pacific region. In this role, you will play a vital part in ensuring the seamless delivery of our benefits programs while collaborating with various stakeholders to drive continuous improvement and operational excellence.

Key Responsibilities:

• Daily Operations Support: Provide comprehensive benefits operations support on a day-to-day basis, ensuring the effective implementation and delivery of benefits in alignment with company policies and programs.
• Stakeholder Collaboration: Partner with the Total Rewards Center of Excellence (COE) and third-party vendors to drive product enhancements and adapt to service changes, ensuring our offerings remain competitive and effective.
• Project Management: Independently manage day-to-day tasks, initiatives, and projects, demonstrating strong organizational skills and the ability to prioritize effectively.
• Performance Monitoring: Utilize management control reports to assess service delivery standards, identifying areas for improvement and implementing necessary actions to meet or exceed targets.
• Major Project Support: Play an essential role in supporting significant organizational projects such as acquisitions, divestitures, and restructuring as they relate to benefits programs and processes.
• Quality Assurance: Collaborate with internal business partners and third-party vendors to ensure that quality control objectives are met, maintaining high standards for our benefits operations.
• Process Improvement: Continuously evaluate existing processes to identify opportunities for enhancement, driving efficiencies and optimizing service delivery.
• Documentation Management: Ensure all activities are thoroughly documented in accordance with Service Level Agreements (SLAs), maintaining transparency and accountability.
• Technical Infrastructure Support: Work closely with internal teams and third-party vendors to support technical infrastructure testing, data interfaces, and execution of testing strategies for plan changes and reporting.
• HR Support: Assist with additional HR-related requests and processes throughout the employee lifecycle, focusing on areas such as employee data management, compensation and benefits, recruiting, and onboarding, all in line with global HR policies.

Qualifications:

• Bachelor’s degree required.
• Minimum of 5 years of relevant experience in Benefits or HR/Business Operations.
• Solid understanding of the benefits outsourcing industry.
• Fluency in English is a must; additional language skills are a plus.
• Culturally sensitive with a strong drive for results and a sense of urgency.
• Exceptional attention to detail with outstanding teamwork and collaboration abilities.
• Strong research and quantitative analysis skills.
• Global project experience is preferred, including familiarity with project plans, status reports, communication plans, milestones, and deliverables.
• Proficiency in Microsoft Office Suite, Workday, ServiceNow, and reporting tools is preferred.
• Ability to work effectively in cross-functional and cross-geographical teams, leveraging people analytics and reporting techniques to solve complex problems.

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