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在 Kenvue，我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎，植根於科學，是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。
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我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成，他們的職場文化中，每個聲音都很重要，每一個貢獻都受到讚賞。 我們熱衷於洞察， 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心，成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本，熱切關懷，以科學贏得信任，以勇氣解決——有絕佳的機會等著您！加入我們，塑造我們和您的未來。有關更多資訊，請按兩下 here.
Role reports to：
Director Consumer Deliver Supply Chain位置：
North America, Canada, Ontario, Markham工作地點：
混合你會做什麼
Kenvue is currently recruiting for:
Logistics Service Analyst (Bilingual)
This position reports into the Customer Service Team Lead and is based in Markham, Ontario.
What we do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.
Who we are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.
Department: Customer Service
Location: Markham, Canada
Reports to: Manager, Customer Service
Travel: Up to 10%
What you will do
The Logistics Service Analyst (bilingual) will be responsible for managing an end-to-end (E2E) retail customer portfolio—from order receipt through to deduction resolution. The role will work closely with internal and external partners to identify opportunities that deliver joint value and enhance the customer experience. This individual will bring a strong continuous improvement mindset and use data-driven insights to streamline operations and drive customer satisfaction.
Key Responsibilities
Own the daily customer management process from order receipt to deduction resolution, collaborating with Distribution, Transportation, and Customer Development teams.
Identify and eliminate recurring process inefficiencies to increase order accuracy and product availability, contributing to OTIF-D (On-Time In-Full at Delivery) performance.
Utilize tools such as SAP, High Radius, Tableau, Power BI, and other Kenvue systems to uncover insights and drive operational improvements.
Foster strong customer relationships through proactive, timely, and solution-oriented communication.
Partner with cross-functional teams including Transportation, Distribution, Ecosystems, Supply Chain, and Customer Development to minimize non-compliance deductions and support cash flow objectives.
What we are looking for
Education
A university degree in a relevant field is required.
Required Skills & Experience
Strong written and verbal communication skills.
Bilingual (French & English, written and verbal).
Collaborative team player who builds strong business relationships.
High attention to detail, sense of urgency, and action-oriented mindset.
Curious and passionate about continuous improvement.
Business-savvy with experience delivering results.
Strong analytical skills and ability to implement scalable solutions.
Preferred
Relevant work experience is an asset; strong new graduates will also be considered.
Experience with SAP ONES4, High Radius, Excel, EDI, Power BI, or Tableau is advantageous.
Understanding of supply chain principles is a plus.
What’s in it for you
Competitive Benefit Package*
Paid Company Holidays, Paid Vacation, Volunteer Time & More!
Learning & Development Opportunities
Kenvuer Impact Networks
This list could vary based on location/region
*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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