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Role reports to：
Senior Director, Metro Asia Supply Chain位置：
Asia Pacific, Malaysia, Selangor, Petaling Jaya工作地點：
完全現場你會做什麼
The Market Operations Lead provides end-to-end leadership for the in-market supply chain, including planning and warehousing & distribution (W&D), for the Malaysia and Singapore businesses within Kenvue Asia Pacific. The role partners closely with Commercial and market leadership stakeholders to drive demand planning, integrated business planning (IBP/S&OP), trade customization, deployment planning, warehousing, distribution, and customer service—executing the market Operations strategy aligned to the 3-year operating plan (3YOP). This position is accountable for delivering service, growth enablement, and financial outcomes including gross profit, income before tax, and inventory performance.
Key Responsibilities
Own and drive a strong IBP / S&OP process for the market in partnership with the Commercial team.
Drive adherence to Operations guardrails and governance routines to support Product Portfolio Management (PPM) choices and customer segmentation.
Drive continuous improvement in customer service (OTIF-D), forecast accuracy (MAPE/Bias), customer experience, and W&D performance—delivering service, productivity, and cost targets.
Lead inventory management for events and trade customization, partnering with Regional Planning and Make & Deliver teams.
Lead finished goods warehousing and distribution operations, ensuring quality, safety, and compliance. Partner with the end-to-end team to improve warehouse productivity and deliver cost improvement initiatives for the local market.
Manage performance of 3rd-party logistics providers, ensuring service delivery and operational compliance in partnership with Finance, Regional Deliver, and Trade Compliance teams.
Partner with Commercial and cross-functional teams on end-to-end initiatives (e.g., portfolio simplification, complexity reduction, and value creation).
Ensure on-time downstream supply chain readiness for new product innovations, working with Regional and local cross-functional teams.
Lead the people agenda to strengthen the talent pipeline and build critical future capabilities; role model Kenvue Values and Behaviors.
What we are looking for
Required Qualifications
Minimum 8-10 years of end-to-end supply chain experience, covering demand and supply planning, S&OP/IBP, and W&D operations, including people leadership and cross-functional partnering. Experience across Quality, Procurement, Manufacturing, and Finance is an advantage, as is experience working with diverse teams and cultures.
Bachelor’s degree required; MBA/master’s degree with specialization in supply chain/operations is preferred.
Strong business acumen with end-to-end supply chain understanding.
Working knowledge of ERP systems (SAP) and advanced planning tools.
Strategic thinker with strong analytical skills and a structured problem-solving approach.
Experience with digital tools and process excellence across planning and W&D operations.
Strong interpersonal skills with a proven ability to influence and collaborate across functions.
Proven people leadership and coaching experience; able to operate effectively within a matrixed organization.
Customer-centric mindset with a strong focus on service excellence.
Strong written and verbal communication skills.
Travel requirement: up to 25% travel to Singapore and up to 25% within the market to cover customers, trade, and DC responsibilities.
What’s in it for you
Competitive Benefit Package
Paid Company Holidays, Paid Vacation, Volunteer Time & More!
Learning & Development Opportunities
Kenvuer Impact Networks
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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