Senior Customer Supply Chain Analyst

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在 Kenvue，我們意識到日常護理的非凡力量。我們以一個多世紀的傳統為基礎，植根於科學，是標誌性品牌的品牌 - 包括您已經熟悉和喜愛的 NEUTRGENA®、AVEENO、TYLENOL®®、LISTERINE®、JOHNSON'S® 和 BAND-AID®。科學是我們的熱情所在;關心就是我們的才能。

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我們的全球團隊由 ~ 22,000 名才華橫溢的員工組成，他們的職場文化中，每個聲音都很重要，每一個貢獻都受到讚賞。 我們熱衷於洞察， 創新並致力於為我們的客戶提供最好的產品。憑藉專業知識和同理心，成為 Kenvuer 意味著每天有能力影響數百萬人。我們以人為本，熱切關懷，以科學贏得信任，以勇氣解決——有絕佳的機會等著您！加入我們，塑造我們和您的未來。有關更多資訊，請按兩下 here.

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The Senior Customer Supply Chain Analyst will partner with the customer and internal supply chain teams to help optimize the end-to-end supply chain with a focus on network cost and service.  The Senior Customer Supply Chain Analyst will process customer order, build efficient truck loads and conduct detailed analysis on product flow and supply chain opportunities utilizing advanced systems and process excellence tools. The Senior Customer Supply Chain Analyst will implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and customer goals. 

Key Responsibilities

• Conduct all order processing functions for key customers from order maintenance to efficient truck building to support on time and in full.

• Develop and leverage key business relationships to understand the customer expectations and internal policies/capabilities to proactively manage the business to meet customer expectations. 

• Lead in identifying, planning, and implementing end to end solutions that improve service and cost and or implement new capabilities. 

• Deliver innovation to enable our business through the effective use of technology. 

• Analyze, recommend, and implement modifications to customer purchasing patterns and Kenvue Network and products for optimal service and improved logistics efficiencies. 

• Drive process and systems improvements that positively impact order management, inventory management, and dashboard measures. 

• Participate in the design & lead customer specific supply chain joint business planning, and Retail Customer Logistics’ Strategic Tactics which further our mission of being a best-in-class customer facing supply chain organization. 

• Find opportunities and lead improvement projects to develop transportation solutions to improve on-time delivery and drive profitable growth through logistics, replenishment, and policy optimization. 

• Help resolve escalated discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management through root cause identification and corrective actions. 

• Learn and utilize new technology to drive proactive business planning, accurate and timely analytics, and efficiency. 

• Identify and implement innovative solutions using process excellence tools and methodologies that help shape our programmatic approach within the E2E supply chain. 

• Utilize Microsoft and other Advanced Analytics applications, data mining as well as business applications such as: SAP, BW, EDI, Celonis and ERP Systems. 

What we are looking for

Required Qualifications

• A minimum of a Bachelor’s degree or equivalent in Supply Chain Management, Business Analytics, or a related field.

• A minimum of 4 years of progressive experience in supply chain analysis or related roles.

• Strong analytical skills with proficiency in data-driven decision making and process optimization.

• Excellent communication and stakeholder management skills.

• Ability to independently manage multiple complex projects with strong prioritization and time management capabilities.

Desired Qualifications

• Expertise in advanced analytical tools such as SQL, Python, R, Alteryx, and Access.

• Proficiency in data visualization platforms including Tableau, Power BI, and advanced Excel functionalities including VBA/macros.

• Demonstrated proficiency in supply chain methodologies and process improvement frameworks including Six Sigma, DMAIC, Kaizen, and value stream mapping.

• Proven ability to translate complex datasets into strategic recommendations that drive customer-centric supply chain enhancements.

• Proven capability to design and implement supply chain initiatives aligned with business objectives and market trends.

• Familiarity with project and portfolio management principles, risk assessment, and governance frameworks.

• Strong business acumen including knowledge of supply chain KPIs, physical flows, cost-to-serve models, and customer experience metrics.

• Commitment to continuous learning and adaptability to evolving industry dynamics and technological advancements.

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