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Role reports to：
Director Global Complaint Vigilance位置：
North America, United States, New Jersey, Summit工作地點：
混合你會做什麼
The Senior Manager, Global CV Systems and Trending is responsible for developing improvements to existing complaint processing systems, creating systems for compiling metrics and trending of customer complaints, interfacing with regulatory bodies, mentoring team behavior, managing staff to resolve complaints for all products, and ensuring regulatory requirements are maintained:
Key Responsibilities
- Lead the development and implementation of global CV systems to ensure alignment with industry trends and best practices
- Analyze market trends and emerging technologies to identify opportunities for innovation and improvement
- Collaborate with cross-functional teams to drive continuous improvement and optimization of CV systems
- Provide strategic guidance and direction to enhance the overall effectiveness and efficiency of CV systems
- Stay abreast of industry developments and regulatory changes to ensure compliance and alignment with global standards
- Lead the development and implementation of cutting-edge system technology management processes to drive business solutions
- Conduct research to identify and implement innovative system technology and solutions
- Oversee and execute projects to achieve objectives, track progress, and provide timely status reports to senior management
- Manage systems to ensure a continuous supply of products and components that meet established standards and customer expectations
- Provide adequate controls and resources across functions to meet project requirements and commitments
- Monitor project spending to achieve objectives within the allocated budget
What we are looking for
Required Qualifications:
- Minimum of 8 years experience in a related role, with a proven track record of success in Global CV systems management
- University/Bachelors Degree or Equivalent in a relevant field such as Computer Science, Information Technology, or Engineering
- Minimum of 8 years experience in the Pharmaceutical, Medical Device and/or Cosmetic product industry
- Direct experience in designing quality systems is a must
Desired Qualifications
- Demonstrated leadership in key enabling functions
- Proven track record of driving business growth, development, and innovation
- Excellent analytical skills to interpret complex business data and forecast outcomes
- Ability to influence decision-making at senior levels within and across organizations
- Effective leadership in navigating ambiguity, conflict, and complexity
- Exhibit all behaviors of the Leadership Imperatives
- Exceptional verbal and written communication skills
#LI-SR1
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本職位新員工年薪底薪範圍：
這考慮了許多因素，包括工作地點、候選人的技能、經驗、教育水準和其他與工作相關的因素
有競爭力的福利待遇**
帶薪公司假期， 帶薪休假、志願者時間 &更多！
學習 &發展機會
Kenvuer Impact Networks
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*注意：Kenvue 的總薪酬包括薪水、獎金（如適用）和福利。您的 Talent Access 合作夥伴將能夠在招聘期間分享更多關於我們的整體薪酬產品以及相關地點的具體薪酬範圍的資訊。招聘流程.
Kenvue 很自豪能成為一個機會均等的雇主。所有合格的申請人都將根據業績獲得就業考慮，不分種族、膚色、宗教、性別、性取向、性別認同、年齡、國籍或受保護的退伍軍人身份，並且不會因殘疾而受到歧視。
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