Associate Customer Strategy Manager

Associate Customer Strategy Manager

Wat we doen

Bij Kenvue realiseren we de buitengewone kracht van dagelijkse verzorging. Gebouwd op meer dan een eeuw erfgoed en geworteld in de wetenschap, zijn we het huis van iconische merken - waaronder NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® en BAND-AID® die je al kent en waar je van houdt. Wetenschap is onze passie; Zorg is ons talent.

Wie we zijn

Ons wereldwijde team bestaat uit ~ 22.000 briljante mensen met een werkcultuur waar elke stem telt en elke bijdrage wordt gewaardeerd. We zijn gepassioneerd door inzichten, innovatie en toegewijd aan het leveren van de beste producten aan onze klanten. Met expertise en empathie betekent een Kenvuer zijn dat je elke dag de kracht hebt om miljoenen mensen te beïnvloeden. We stellen mensen op de eerste plaats, geven er veel om, verdienen vertrouwen met de wetenschap en lossen op met moed - en hebben schitterende kansen voor je klaarliggen! Geef samen met ons vorm aan onze toekomst - en die van jou. Klik voor meer informatie op here.

Rol rapporteert aan:

Customer Strategy Manager, Self Care

Locatie:

North America, United States, New Jersey, Summit

Werklocatie:

Hybride

Wat je gaat doen

The Associate Customer Strategy Manager is responsible for designing and implementing complex sales strategy reports, analyzing sales data and customer insights, and identifying growth opportunities to support sales objectives. You will generate actionable recommendations and summarize findings to drive informed decision-making across the sales organization:

Key Responsibilities
 

• Develop and implement data-driven customer strategies that anticipate market trends and drive sustained business growth.

• Design, develop, and implement comprehensive sales strategy reports that address global, regional, and local business needs, ensuring alignment with organizational sales objectives.

• Collaborate cross-functionally to translate complex customer insights and sales strategies into actionable strategic initiatives, fostering alignment across teams.

• Lead the design and execution of innovative customer segmentation models to enhance personalized marketing efforts.

• Conduct in-depth analysis of sales margin, market share, and sales trends to provide actionable insights that drive strategic decision-making.

• Utilize advanced analytics to identify emerging customer needs and recommend proactive solutions.

• Evaluate customer preferences, market dynamics, and sales team performance to identify growth opportunities in existing and new markets.

• Leverage data analysis and field sales feedback to generate qualified leads and innovative sales solutions.

• Summarize complex analytical results clearly and effectively for sales teams and senior management to support strategic discussions and decision-making.

• Provide strategic recommendations based on complex data analysis to influence management decisions and provoke constructive discussions.

• Mentor junior analysts by fostering a culture of creative problem-solving and strategic thinking.

• Drive continuous improvement by integrating cutting-edge tools and methodologies into customer strategy workflows.
 

What we are looking for

Required Qualifications
 

• Bachelor’s degree or equivalent qualification in Business, Marketing, Economics, Analytics, or a related discipline with a strong analytical foundation.

• Over 4 years of relevant and progressive experience in customer strategy, sales analytics, data analysis, or related roles demonstrating strategic impact and responsibility.

• Strong analytical skills with the ability to use data-driven insights to make informed decisions.

• Proven ability to influence and align decision-makers at multiple organizational levels to achieve business objectives without direct authority.

• Exceptional communication skills.
 

Desired Qualifications
 

• Proven ability to synthesize complex data into compelling narratives that influence senior leadership decisions.

• Expertise in leveraging advanced analytics platforms and visualization tools to uncover unique customer insights.

• Exceptional communication and negotiation skills, capable of resolving complex issues and securing agreement while focusing on long-term goals.

• Recognized leadership presence with strong interpersonal skills to build trust and credibility among customers, internal teams, and business partners.

• Demonstrated aptitude for leading cross-functional projects that require creative collaboration and strategic agility.

• Expertise in consumer industry trends and cross-category knowledge to effectively support business strategies.

• Ability to act with urgency and agility to capitalize on market opportunities, ensuring rapid and effective execution of sales initiatives.

• Experience serving as a liaison between customers, sales teams, and internal support functions to promote collaboration and growth.

• Demonstrated capability to represent the company’s interests to external stakeholders while advocating for customer needs internally.

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what's in it for you

$110.500,00 - $156.000,00

Hierbij wordt rekening gehouden met een aantal factoren, waaronder de werklocatie, de vaardigheden, ervaring, opleidingsniveau van de kandidaat & andere werkgerelateerde factoren.

Kenvue is er trots op een werkgever te zijn die gelijke kansen biedt. Alle gekwalificeerde sollicitanten komen in aanmerking voor een baan op basis van verdienste, ongeacht ras, huidskleur, religie, geslacht, seksuele geaardheid, genderidentiteit, leeftijd, nationale afkomst of beschermde veteranenstatus en worden niet gediscrimineerd op basis van handicap.