Terug naar Carrières

Global Complaint Vigilance Quality & Compliance Specialist

Functiegebied:
Publicatie datum:
Einddatum:
ID:
2607043748W
Solliciteer nu

Deel deze vacature:

Kenvue is momenteel op zoek naar een:

Global Complaint Vigilance Quality & Compliance Specialist

Wat we doen

Bij Kenvue realiseren we de buitengewone kracht van dagelijkse verzorging. Gebouwd op meer dan een eeuw erfgoed en geworteld in de wetenschap, zijn we het huis van iconische merken - waaronder NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® en BAND-AID® die je al kent en waar je van houdt. Wetenschap is onze passie; Zorg is ons talent.

Wie we zijn

Ons wereldwijde team bestaat uit ~ 22.000 briljante mensen met een werkcultuur waar elke stem telt en elke bijdrage wordt gewaardeerd. We zijn gepassioneerd door inzichten, innovatie en toegewijd aan het leveren van de beste producten aan onze klanten. Met expertise en empathie betekent een Kenvuer zijn dat je elke dag de kracht hebt om miljoenen mensen te beïnvloeden. We stellen mensen op de eerste plaats, geven er veel om, verdienen vertrouwen met de wetenschap en lossen op met moed - en hebben schitterende kansen voor je klaarliggen! Geef samen met ons vorm aan onze toekomst - en die van jou. Klik voor meer informatie op here.

Rol rapporteert aan:

Senior Manager, Quality & Compliance

Locatie:

Asia Pacific, Philippines, Metro Manila, Taguig

Werklocatie:

Hybride

Wat je gaat doen

This position reports to Senior Manager, Quality & Compliance and is based in Taguig, Philippines

The Global Complaint Vigilance (GCV) Quality & Compliance Specialist leads Global Complaint Vigilance (GCV) project management and audit tracking, and trend analysis. It serves as a key contributor to GCV Quality Systems and func

tions as a Super User for QMS platforms including Veeva, and EtQ. Additionally, this role supports Quality & Compliance (Q&C) oversight of GCV and Global Consumer Care (GCC) business and operational initiatives, issue management, documentation, and audits. The position ensures that GCC and GCV operations align with Kenvue policies, internal processes, systems, procedures, and all applicable regulatory and health authority requirements.

What You Will Do 

GCV Project Management Leadership

  • Leads GCV project management activities and oversees project execution.

  • Manages GCV projects in Smartsheet, ensuring accurate timelines, deliverables, and team alignment.

  • Conducts monthly meetings with Project Leads to review status, discuss risks and roadblocks, and drive issue resolution.

Audit Tracking, Trending & Inspection Support

  • Documents audit and inspection information in the Audit & Inspections application.

  • Prepares and facilitates the quarterly Audit & Inspections Review meeting with the GCV Leadership Team.

  • Supports GCC and GCV participation in regulatory inspections and Global Regulatory Compliance (GRC) audits, ensuring timely follow up and

  • remediation of related observations.

  • Supports implementation of the GCC and GCV Internal Audit Program.

  • Prepares GCV and GCC global metrics and trends for audits.

  • Quality Systems Representation

  • Leads GCV representation in global quality systems–related forums, including Training Process Owners and QMS transformation projects.

  • Serves as Super User for Quality Systems applications including Veeva and EtQ Symphony.

  • Manages EtQ user access for GCC and GCV teams including EtQ quarterly clean-up and annual user recertification.

  • Acts as Training administrator, overseeing curricula and user group management for GCC and GCV Q&C.

  • Participates in Quality Systems Community of Practice (COP) and the EtQ Super User Network (SUN) Forum.

  • Supports GCC Q&C KPI preparation.

Documentation & Quality Governance Support

  • Supports global and regional document pre-review process for GCC and GCV.

  • Supports GCC related quality documentation, including document uploads and review approvals.

  • Supports issue management, documentation, and audit readiness activities for GCV and GCC.

Cross Functional Collaboration

  • Builds strong partnerships with GCC, GCV, Safety and Pharmacovigilance and Quality Systems teams.

  • Participates in cross functional projects and initiatives as assigned.

What We Are Looking For

Required Qualifications:

  • College/ University Degree

  • Minimum of 5-8 years relevant experience in a regulated industry is required.

  • Previous experience in complaint vigilance, medical safety or similar environment is preferred.

  • Previous auditing and/or corporate or regulatory inspection support experience is required. Global exposure and experience are an asset

What’s In It For You

  • Competitive Benefit Package

  • Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!

  • Learning & Development Opportunities

  • Employee Resource Groups 

Kenvue is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Als u een persoon met een handicap bent, kijk dan op onze pagina Hulp bij handicap voor informatie over het aanvragen van een accommodatie.