Intelligent Automation Manager

Intelligent Automation Manager

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Rol rapporteert aan:

Director Intelligent Automation

Locatie:

Asia Pacific, India, Karnataka, Bangalore

Werklocatie:

Hybride

Wat je gaat doen

What You Will Do

The Manager, Intelligent Automation and RPA will lead the development and scaling of Intelligent Automation (IA) capability to support the organization's growing analytics and intelligent automation demand. Responsibilities for this role will include defining and shaping the global IA demand pipeline across all of Supply Chain functions, prioritizing demands and completing discovery and feasibility assessment for each opportunity.

The ideal candidate for this role will understand how various Intelligent Automation solutions integrate with each other as well as be able to identify the appropriate combination of IA solutions to solve specific business problems that drive the greatest business value. These solutions include but are not limited to Process Excellence, Robotic Process Automation, Optical Character Recognition and Artificial Intelligence. He/she should be aware of current and future market and technology developments inside and outside of the Intelligent Automation space through offerings, white papers, blogs, upskilling, and learning opportunities.

Key Responsibilities

•  Lead and own end-to-end lifecycle of Intelligent Automation capability, focusing heavily on the process discovery aspects to build IA pipeline like opportunity assessment, business case analysis, feasibility assessment and active engagement with stakeholders
•  Drive roadshows around the Supply Chain organization to spread awareness around IA benefits
•  Partner with cross-functional SMEs to develop automation business cases and establish KPIs to measure process improvements
•  Gather, document, and analyze business requirements, process workflows, and data to identify areas for process improvement and automation
•  Develop comprehensive business and functional requirements documentation
•  Evaluate process complexity and support technical feasibility assessment
•  Provide regular updates on assessment progress and potential road blockers
•  Partner with the IT teams to deliver a stable and scalable fit-for-purpose IA solutions and provide inputs on refining existing implementation framework
•  Serve as the primary point of escalation for production issues or other roadblocks faced during implementation of intelligent automation solutions
• Review the work of analysts and external partners to ensure the highest quality of work; provide coaching, feedback, and mentorship to team members

Required Qualifications

•  Bachelor of Science or Bachelor of Engineering at a minimum
•  Minimum of 8-10 years of business experience with at least 3-5 years of Supply Chain, Intelligent Automation, or relevant functional experience required.
•  Prior consulting experience required
•  3-5 years of experience implementing automation capabilities, including robotics, workflow management, OCR, virtual agents, natural language processing, machine learning or emerging technologies
•  Experience delivering intelligent automation solutions, including discovery and requirements definition, solution architecture and design, development, testing, and production release

Desired Qualifications

•  At least one year of direct people management / leadership experience
•  Certification within RPA domain is highly preferred (e.g., UI Path)
•  Experience in implementing automation technologies within a CPG business environment is preferred.
•  Understanding of process improvement methodologies including lean thinking, continuous improvement is preferred
•  Hands-on technical knowledge of data science platforms and software technology as it is applied to business process is required
•  Experience in working with Microsoft Azure stack is preferred
•  Experience with acquisitions and divestitures is a plus

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