Key Account Manager - Coles

Key Account Manager - Coles

Wat we doen

Bij Kenvue realiseren we de buitengewone kracht van dagelijkse verzorging. Gebouwd op meer dan een eeuw erfgoed en geworteld in de wetenschap, zijn we het huis van iconische merken - waaronder NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® en BAND-AID® die je al kent en waar je van houdt. Wetenschap is onze passie; Zorg is ons talent.

Wie we zijn

Ons wereldwijde team bestaat uit ~ 22.000 briljante mensen met een werkcultuur waar elke stem telt en elke bijdrage wordt gewaardeerd. We zijn gepassioneerd door inzichten, innovatie en toegewijd aan het leveren van de beste producten aan onze klanten. Met expertise en empathie betekent een Kenvuer zijn dat je elke dag de kracht hebt om miljoenen mensen te beïnvloeden. We stellen mensen op de eerste plaats, geven er veel om, verdienen vertrouwen met de wetenschap en lossen op met moed - en hebben schitterende kansen voor je klaarliggen! Geef samen met ons vorm aan onze toekomst - en die van jou. Klik voor meer informatie op here.

Rol rapporteert aan:

Senior Manager, Coles, IG, Value Channels & New Business

Locatie:

Asia Pacific, Australia, New South Wales, Sydney

Werklocatie:

Hybride

Wat je gaat doen

As one of Kenvue’s key customer roles, the Key Account Manager at Coles plays a critical role by partnering with the customer to build brands, grow revenue through effective customer strategies, and ensure long‑term financial performance, physical availability in market, and sustainable business success. This role owns the day‑to‑day management of key customer relationships and is responsible for account planning, promotional execution, category performance analysis, trade spend management, and leading range review process for the portfolio.

Key Responsibilities

Commercial Leadership & Account Management (60%)

• Lead the delivery of profitable sales growth through continuous evaluation of commercial performance and identification of growth opportunities across Infant Personal Care, Body Wash, Feminine Care and Trial and Travel.
• Manage the trade spend budget for the portfolio in line with agreed guardrails, ensuring optimal return on investment and delivery of net sales targets
• Implement and maintain a disciplined approach to Gross Sales, Trade Spend and Net Trade Sales management through bottom‑up forecasting and ongoing ROI tracking
• Own customer forecasts and stock management to support stable supply and minimise risk
• Manage all administrative account requirements in a timely and accurate manner

Category & Strategic Planning (30%)

• Collaborate with internal category and marketing teams to shape and influence strategic and commercial plans
• Develop, implement and manage category‑level Joint Business Plans, including annual promotional and activation calendars
• Lead formal category reviews to improve range visibility, availability and overall category performance
• Negotiate mutually beneficial commercial and category strategies that deliver growth for both the customer and the business

Team Contribution & Stakeholder Engagement (10%)

• Actively contribute to the broader Grocery Team by sharing best practice initiatives and insights
• Build and maintain strong, effective relationships with customers, internal stakeholders and field teams
• Ensure field teams are clearly briefed and aligned to support national activity and key customer initiatives

What we are looking for

• 3+ years experience in FMCG account management
• Experience within any mayor grocery retailer is highly desired
• Strong Analytic Skills
• Solid understanding of category management & shopper principles
• Strong financial literacy including the ability to work with P&Ls effectively
• Intermediate level in software systems Excel & PowerPoint
• Strong presentation, negotiation and selling skills
• Excellent written and verbal communication skills

What’s in it for you

• Exceptional long-term career opportunities 
• Supportive high performing team
• Competitive Benefit Package including Flexible Working, Exercise and Wellbeing Reimbursement, Volunteer Days and much more! 

Kenvue is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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