Key Account Manager (Ecommerce)

Key Account Manager (Ecommerce)

Wat we doen

Bij Kenvue realiseren we de buitengewone kracht van dagelijkse verzorging. Gebouwd op meer dan een eeuw erfgoed en geworteld in de wetenschap, zijn we het huis van iconische merken - waaronder NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® en BAND-AID® die je al kent en waar je van houdt. Wetenschap is onze passie; Zorg is ons talent.

Wie we zijn

Ons wereldwijde team bestaat uit ~ 22.000 briljante mensen met een werkcultuur waar elke stem telt en elke bijdrage wordt gewaardeerd. We zijn gepassioneerd door inzichten, innovatie en toegewijd aan het leveren van de beste producten aan onze klanten. Met expertise en empathie betekent een Kenvuer zijn dat je elke dag de kracht hebt om miljoenen mensen te beïnvloeden. We stellen mensen op de eerste plaats, geven er veel om, verdienen vertrouwen met de wetenschap en lossen op met moed - en hebben schitterende kansen voor je klaarliggen! Geef samen met ons vorm aan onze toekomst - en die van jou. Klik voor meer informatie op here.

Rol rapporteert aan:

National Sales Manager

Locatie:

Asia Pacific, Taiwan, Taipei, Taipei

Werklocatie:

Volledig ter plaatse

Wat je gaat doen

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

• Position: Key account manager
• Responsible for channel: Taiwan e-commerce channel.

What you will do

Business & Financial Acumen

• Achieves sales target via developing strategy & solution with customers and building profitable business partnership
• Manage investment with expertise in budget & payment management
• Drive customer contribution improvement with better mix and planning
• Manage customer profitability for long term cooperation

Accounts/Distributers and Industry Knowledge

• Manage JBP, customer cycle management and contract negotiation
• Seek potential opportunity to drive mutual benefit via insightful action plan
• Monitor market trends, customer needs, competitors' action and develop appropriate plans to gain share
• Understand the management priority across different G2M solution across direct account, distributor model or agency model

Customer and Stakeholder Engagement

• Translate customer insights to applicable solutions to customers.  Seeks advices, guidance and direction from key stakeholders.
• Play appropriate role to negotiation with customers or internal stakeholders
• Build strong connection with global/regional customer team

Category Management and Shopper Activation

• Support company portfolio choice to shape best G2M plan
• Escalate customer selling from pricing negotiation to category selling

• Drive in-store execution to support business & category objectives

Leadership & Team management

• Lead the team (internal subordinates or external distributor team) to meet the company goals
• Develop team’s capability with coach & training support and performance management

Compliance Process Management on regulatory, legal, quality & control and financial to align with Credo based decision

What We Are Looking For

•  Bachelor’s degree or above.
•  At least 3+ years of FMCG customer management experience with proven track record, experience with managing EC customers (Momo, Shoppe and PChome) is definitely an advantage.
•  Multiple customers and GTM (Direct account/distributor) experience is a plus.
•  Strong operational discipline and results oriented
•  Insights driven with strong understanding of customers’ needs
•  Challenge status quo and determined in tough negotiation & conversation
•  Strong planning, time management, communication and interpersonal skills
•  Resilience, agile mindset to cope with ambiguity, uncertainty & high pressure
•  Good English proficiency in written and oral is a plus

What’s In It For You

• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!
• Learning & Development Opportunities
• Employee Resource Groups
• This list could vary based on location/region
   

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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