Customer Development Manager - Superdrug - Beauty & Baby

Customer Development Manager - Superdrug - Beauty & Baby

Что мы делаем

At Kenvue, мы осознаем необычайную силу повседневной заботы. Основанный на более чем вековом наследии и уходящий корнями в науку, мы являемся домом культовых брендов, включая NEUTROGENA®, AVEENO,® TYLENOL,® LISTERINE,® JOHNSON'S® и BAND-AID®, которые вы уже знаете и любите. Наука – наша страсть; забота – это наш талант.

Кто мы

Наша глобальная команда – это ~ 22 000 блестящих людей с культурой рабочего места, где каждый голос имеет значение, а каждый вклад ценится. Мы увлечены идеями, инновации и стремление поставлять нашим клиентам лучшие продукты. Обладая опытом и эмпатией, быть Kenvuer означает иметь возможность влиять на миллионы людей каждый день. Мы ставим людей на первое место, заботимся о настолько, завоевываем доверие наукой и смело решаем – и вас ждут блестящие возможности! Присоединяйтесь к нам, чтобы формировать наше будущее и ваше. Для получения дополнительной информации, нажмите here.

Role reports to:

Business Unit Head

Местонахождение:

Europe/Middle East/Africa, United Kingdom, England, High Wycombe

Место работы:

Гибрид

Что ты будешь делать

What will you do 

Reporting into the Senior Customer Development Manager you will be responsible for Superdrug Beauty & Baby, having direct responsibility for the performance of that business area.

Key responsibilities include:

• Delivery of specified business targets (sales, spend and profit targets - INS, TCi, NTS, Net GP)
• Full forecasting and spend management for your category responsibilities, making accurate forecasts to your business team and Commercial Strategy & Planning contacts
• Responsible for building positive and collaborative relationships with your customers, and representing your customers’ requirements to the Kenvue business
• Building and supervising a Joint Business Plan with key retailers to ensure delivery of key metrics for the Kenvue and business partner
• Develop a solid understanding of the market and keep track of the market activity to share information regarding changes or new activity in the marketplace
• Identifies and progresses incremental growth opportunities within your business which is a fast paced and progressive landscape
• Supports business improvement projects beyond immediate role responsibilitie

Influence & Impact

• Gains stakeholders’ commitment through persistent, yet consultative, selling and leadership techniques
• Follows the negotiation process to achieve a positive agreement with the customer
• Motivates and encourages peers and others to achieve higher levels of performance
• Influences a diverse group of stakeholders, at multiple levels, to drive initiatives forward and create strategic vision
• Constructs and delivers persuasive impactful communications that garner broad support and enthusiasm
• Develops creative solutions to achieving mutual agreements, while actively managing the impact on the company

Customer Genius

• Understands and leverages Kenvue’s strategic business objectives including customer segmentation and retailer life cycle to develop a winning customer plan
• Leverages understanding of customers, including key decision makers, and the business to optimize account penetration and account management effectiveness
• Fosters customer partnerships that are relevant, compelling, and differentiated from the competition
• Has built strong, reciprocal, trusted relationships across organizational and functional boundaries
• Identifies areas of misalignment between customer and Kenvue and works to mitigate the potential negative business impact
• Viewed by customer organization and cross-functional partners as a “customer champion” and enabler of productive action

Agility

• Challenges status quo and continuously seeks business improvements
• Demonstrates the ability to view opportunities and issues from multiple perspectives to arrive at the best possible solution
• Considers both short and long-term impact of decisions and develops alternative strategies to improve flexibility of thinking
• Displays conviction to support an idea, while simultaneously recognizing when and if to acquiesce

Insights & Activation

• Translates shopper, customer insights into actionable category strategies and tactics that drive measurable results
• Builds compelling in-store excellence (ISE) recommendations, gains customer consensus and executes initiatives (i.e. NPI, joint campaigns, etc.,) to drive category and brand growth
• Understands key competitor go-to-market strategies and incorporates this information into business plans to win in the market
• Actively identifies potential execution issues and addresses these with the customers prior to activation

Business Effectiveness

• Develops, prioritises and implements business strategies based on existing and emerging market conditions
• Integrates knowledge of the business, market conditions and customer intelligence into business planning process to achieve mutually-profitable growth
• Rigorously tracks and monitors key performance indicators and adjusts business plans accordingly
• Actively incorporates relevant Healthcare Compliance Guidelines into business plans and tactics

Если вы являетесь человеком с ограниченными возможностями, пожалуйста, ознакомьтесь с нашим страница помощи инвалидам для получения информации о том, как запросить приспособление.